Review Time
We have had a FloLogic System 3.5 in our home for 8 trouble free years. FloLogic's system has provided us with total confidence, in knowing that we have been 100% protected from water damage stemming from any type of in home plumbing failure. This has been true whether at home, where you might overfill a bathtub or while away on vacation. We had our system installed after experiencing a plumbing failure that disrupted our lives for weeks. We have been so impressed with FloLogic's equipment and with the technical service staff, that 6 of my neighbors have followed our lead by installing the same equipment. Any one of my neighbors could have equally well written this testimonial.
Flo-logic is an amazing company with an exceptional product supported by a very responsive support team. I was introduced by my insurance carrier to protect my primary residence and two vacation properties. It's the best investment I've made in prevention and monitoring. There is nothing worse than water damage and the flo logic system monitors every aspect of exposure with real time reporting and remote-control capabilities from the app. During install the support team worked with three different plumbers and electricians who raved about their support. After install the support team has been available for programming and setup advice. I highly recommend this great company.
After experiencing a terrible water leak in our home we were advised to install a leak detection system. After researching the various options we selected Flo Logic and that was the best move we could have made! The team of professionals at Flo Logic have consistently been there for us to answer questions or concerns we have about the product, alarms that were activated, etc., and every time they were so professional and knowledgeable and put our concerns to rest. Thank you Flo Logic!
Great product and very good customer service. I was able to call and get all my questions answered. I have talked with several of the people in customer service. And each time they made sure I understood everything and that i didn’t have any other issues before the called ended.
I was considering buying a Flologic device and called in to ask some questions. I spoke with Joey on 8/19 and he was incredibly helpful and knowledgeable. One of the most helpful calls of this nature I've ever had - huge shoutout to Joey who was really an outstanding communicator. I purchased the device, plumber installed it and it has been working perfectly. Very happy with every aspect of this company and purchase.
Do not buy if you need remote access. WiFi connection is totally unreliable on a modern Wi-Fi 6 network with many devices. You will waste $1000's on a device you can't control remotely in case or emergency. FloLogic's response below is deceptive. I reiterate my strong recommendation.Details:- My connection was through FloLogic's Thread-based Gateway as described in their response. - There was no trouble connecting, but the gateway was unable to keep its connection. It disconnected every few seconds as others have experienced.- This is typical of systems using old Wi-Fi protocols and perhaps obsolete firmware stacks.- In desperation FloLogic send me a replacement gateway (same problem), then an old nodule that works without the gateway (same problem).- Since the issue is with their Wi-Fi chips, sending replacements with the same chip obviously can't solve the problem.My wifi network is 100% reliable and includes cameras, weather station, sprinkler controller, hybrid water heaters, wifi access points, mobile phones, notebooks, all working without a problem. Only FloLogic is unable to keep a stable connection.Have only seen this once with an old device that used one of the very early wifi protocols. These devices can no longer stay reliability connected on modern Wi-Fi networks.
Flologic's devices are fabulous! They detect flow according to the parameters you easily determine and will shut off the water when you're not around to do it yourself. I experienced an issue with my home's wireless network and Joey, in Technical Support, was readily available and quickly and effortlessly got my unit paired with my home network and connected again. Fabulous 'technical support' staff.
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Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation.
The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage.
Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.
The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.See more
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