floodemergencyservices.com.au

3
3 Based on 16 reviews

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Average Rating

3

/
5

16 Reviews

5 Star
57%
4 Star
4%
3 Star
0%
2 Star
4%
1 Star
35%

All Reviews

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Review Time

Amir Burlakoti
FES are trustable, easy to deal with at all time. They are ready to assist at anytime when needed. T

FES are trustable, easy to deal with at all time. They are ready to assist at anytime when needed. The most important part was they came immediately when we’re in need them when we had flood whole house. We are forever grateful for their quick service, proper jobs . We are very happy with job they did for us in November 2025. The boys at the site were very polite, they explained us everything what we need to do and they finished the job smoothly and on time as per their advise.

5
Date of experience: Feb 03, 2026
Ashleigh Robertson
Fantastic service, I was blown away by how quickly they arrived on scene, the technicians were lovel

Fantastic service, I was blown away by how quickly they arrived on scene, the technicians were lovely and set straight to work, as a result we had everything restored back to normal with no damage which I was extremely thankful for. Bill was exceptionally compassionate and reassuring when I called him with some questions, everyone person I spoke to and dealt with really went above and beyond. Cannot recommend highly enough!

5
Date of experience: Feb 03, 2026
John Tawadrous
I can’t thank Flood Emergency Services enough. They arrived promptly, were extremely reliable, and g

I can’t thank Flood Emergency Services enough. They arrived promptly, were extremely reliable, and genuinely more than willing to help every step of the way. In a tough situation, they were calm, professional, and supportive. Excellent service from start to finish.

5
Date of experience: Jan 27, 2026
Alan Hoang
“We experienced a flood in our Perth apartment due to a burst hot water system just before Christmas

“We experienced a flood in our Perth apartment due to a burst hot water system just before Christmas, which was extremely stressful and no one knew what to do. FES responded to our online inquiry on Sunday almost immediately on and arrived within an hour to contain the damage. Their team was professional, efficient, and supportive both during the incident and afterward. Thanks to their work, we were able to enjoy a dry Christmas.”

5
Date of experience: Jan 26, 2026
Dougie Price
Quick response, but disappointing service

The service arrived promptly, but that's where my satisfaction ends. I was instructed to leave the payment and that they would handle it with the insurance company. However, the itemized bill seemed unrealistic, demanding a staggering $20,693. Such an outrageous amount!

1
Date of experience: Jan 05, 2026
zak280913
Exceptional support from the team at the service provider.

Exceptional support from the team at the service provider. From the initial contact to the final stages, communication was clear, timely, and professional. The representative took the time to clarify the process, set realistic expectations, and ensured everything was managed efficiently without adding unnecessary stress. The team arrived as scheduled, worked systematically, and clearly demonstrated their expertise. It was comforting to work with individuals who are calm, organized, and genuinely skilled in handling what can be a very stressful situation. I highly recommend this service and would not hesitate to engage them again.

5
Date of experience: Dec 17, 2025
Harry Fisher
Exceptional Support from the Team

I can't praise the team at the service enough. After my kids accidentally blocked the shower drain, our main bedroom flooded — a total nightmare. Within six hours of my call, the team arrived at my home with professional drying equipment and a clear plan.
From start to finish, they maintained constant communication, were incredibly friendly, and provided genuine reassurance during a very stressful time. One representative, in particular, was exceptional. He guided me through the insurance process step-by-step, and even when my insurer wouldn’t cover the accidental water damage, he still went above and beyond.
At a time of year when finances are tight, especially just before the holidays, both he and the team significantly discounted their invoice to assist me. That level of compassion and customer care is rare these days.
The job was completed quickly, properly, and without any hassle. If you ever find yourself in an emergency, I would highly recommend reaching out to this service. They transformed a really stressful situation into something manageable — and I am truly grateful.
Thank you again to the entire team for your assistance.

5
Date of experience: Dec 11, 2025
Petunia Taylor
Exceptional service from the team...

I can't praise the team at the service enough. After my children accidentally blocked the shower drain, our main bedroom was flooded — a complete nightmare. Within six hours of my call, they arrived at my home with professional drying equipment and a clear plan. From start to finish, they maintained constant communication, were incredibly friendly, and genuinely reassuring during a highly stressful period. One representative in particular was outstanding, guiding me through the insurance process step-by-step, and even when my insurer wouldn't cover the accidental water damage, he went above and beyond. At a time when finances were tight, especially just before the holidays, both he and the team significantly discounted their invoice to assist me. Such compassion and customer care are rare these days. The job was completed quickly, effectively, and with zero hassle. If you find yourself in an emergency, I would highly recommend reaching out to this service. They transformed a very stressful situation into something manageable — and I am truly grateful. Thank you once again to the entire team for your support.

5
Date of experience: Nov 17, 2025
Philippa Cooper
Saved me a fortune...

The service saved me thousands by arriving promptly to save the subfloor of every room in my house. Everyone I interacted with was efficient, polite, helpful, and friendly from the beginning to the end! I would absolutely recommend them!

5
Date of experience: Nov 11, 2025
Lanna Kelly
Great experience from start to finish...

The team was fantastic to work with throughout the entire process. One representative ensured that our quote was substantial and provided assistance since we didn't have insurance. They arrived after hours to set up equipment and helped move furniture. The next morning, they followed up to check if everything was working well after setup, and again after four days. After seven days, all floors were completely dry with no additional cleaning required. Our original flooring doesn’t need any repairs at all! We are so grateful; thank you once again for your help!

5
Date of experience: Oct 22, 2025

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