Review Time
They are scamsters, better they can beg atleast they get begger sort of respect..order got cancelled and told refund will come in 10 to 15 days. Multiple followups through emails. No customer care agent as they are scamsters... No refund and no reply to mails... Beggars are better they beg directly. I am going to raise a formal complaint so that no other innocents gets scammed.My order id is #36302.
I have ordered for a cake for delivery at Kerala vide Order No.35836 dated 18-12-25 and transfered the payment of Rs.1,199/-. As usual they have to provide Delivery Area by checking PIN CODE, but there is no option for the same at their Site. Lastly they have cancelled the Order stating that the address is far away from their Delivery Agent and informed me to refund the amount within 10-15 days. Today is 05-01-26, I have not received the refund. There is no contact number at their Site and they are not answering to my MAILS. While checking the web site, numerous complaint of same nature is available against Flaura Sensation. Hence please do not do any business with them
I just saw the reviews now and realised that even i'm the victim of scam. Flora Sensation is fraud. I had ordered cake for my marraige anniversary on 10th Nov, made payment online. Aftersome i received an email stating my order has been cancelled due to my location and will process refund in 10 to 15 working days. I never received any refund. They are not responding to any of my email.
Absolutely appalling experience with Flora Sensation! Their incompetence knows no bounds. No direct chat option? How can you expect customers to reach you when there's an issue? You've lost my trust and money, and what's worse, you ruined a special moment for my loved ones. Flora Sensation, you're a complete disappointment. Get your act together and fire the people responsible for this disaster. Unacceptable service!"
Very poor service. I have ordered cake and they cancelled the order at the exact time of delivery and said the amount will be refunded in 10 to 15 days but it is more than 25 days and still no refund and no update from their side even after putting mails.
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