Name: flysafair.co.za
Telephone: 000000000
Rating: 1.8

Kyan Guest

Ticket prices don't match the experience and additional costs.

The ticket prices are too high considering the limited space and seating quality. You also have to cover all expenses during the flight. Overall, it doesn't justify the cost.

Date of experience: Dec 05, 2025

Dobie Ross Guest

3 months ago

Overpriced Tickets with Poor Value

The ticket prices are too high given the limited space and quality of seating. Additionally, you have to pay for any in-flight services. Overall, it’s just not worth the cost.

Date of experience: Dec 01, 2025

Shahaf Brown Guest

3 months ago

Significant Flight Delays

We experienced two internal flights with the service during our recent trip to South Africa. One was delayed by 20 hours while the other was delayed by an hour and 40 minutes. I would advise against relying on them if you need to arrive on time.

Date of experience: Nov 13, 2025

Julianne Turner Guest

4 months ago

Terrible Customer Support and Unprofessional Staff

I had a frustrating and unpleasant experience with the service at the airport. The staff were not knowledgeable, and the customer service was the worst I've encountered with any airline. After arriving late for my connecting flight, I was told it had just closed. When I sought help, the representatives were dismissive and rude, showing no willingness to assist. This lack of care for paying customers is disheartening.

Date of experience: Nov 01, 2025

Cathy Butler Guest

4 months ago

Indifferent Attitude from the Airline

Boarding began at 19:45, but takeoff was delayed, with doors closing at 21:00. There was no explanation from the crew or pilot. After landing, we waited another 15 minutes for buses, and I left the airport at 23:30, despite having a long drive ahead. This lack of concern for passengers is quite disappointing.

Date of experience: Oct 28, 2025

Veronica Parker Guest

4 months ago

Avoid This Airline if You Value Your Belongings

If you care about your belongings, steer clear of this airline. Upon receiving my checked bag, I discovered it had been damaged, with a wheel completely missing. The baggage claims process led to an unhelpful response that they weren’t liable for the damage. It’s concerning how carelessly they handle luggage, leading to significant damage.

Date of experience: Oct 25, 2025

Archie Cooper Guest

4 months ago

Staff Lacked Friendliness

I recently traveled with the service and was disappointed by the unfriendly and unapproachable staff at the gates. This made what should have been a simple process quite stressful. Additionally, there was minimal communication about delays, leaving passengers confused.

Date of experience: Oct 09, 2025

RS3 Guest

5 months ago

Extremely Disappointing Experience

My flight was delayed from 3:10 PM to 8:30 PM, and then again to 9:15 PM. The staff offered no assistance or explanations. I missed a crucial event due to these delays, and when I sought help, the representative was unhelpful. I would not choose this airline again.

Date of experience: Oct 02, 2025

Cwichelm Baker Guest

5 months ago

Frustrating Delay with No Solutions

This was possibly my worst airline experience. My flight was delayed for hours while other flights departed without issue. The only compensation offered was a small food voucher, which felt inadequate for the inconvenience caused.

Date of experience: Oct 02, 2025

Fiona H. Guest

5 months ago

Disappointing Customer Care

I usually don’t leave reviews, but the level of service I encountered deserves mention. After my flight was canceled due to a strike, I was promised a refund that has yet to be processed months later. Switching to another airline was a much better choice.