Review Time
it's not 1 star because I'll give them the benefit of the doubt, since I haven't heard anything. Although, I placed my order Jan 1st. It's February 8th and I haven't as so much received an email. Nothing. I have emailed, and no one has answered. Thankfully this is through paypal, but c'mon what can possibly be going wrong to cause this? Communication is key. Even if you said it's backordered x weeks. That's fine. But to not send anything at all is not cool. Invoice 72015.
it's not 1 star because I'll give them the benefit of the doubt, since I haven't heard anything. Although, I placed my order Jan 1st. It's February 8th and I haven't as so much received an email. Nothing. I have emailed, and no one has answered. Thankfully this is through paypal, but c'mon what can possibly be going wrong to cause this? Communication is key. Even if you said it's backordered x weeks. That's fine. But to not send anything at all is not cool. Invoice 72015.
Didn't have the color I ordered. You know how many covers you have and when orders come through. You should be able to track how many you have left and automatically disable things.Also customer service rep was polite but didn't actually appear to read email when I said "I would rather have black or brown but grey would be fine".
Ordered over a week ago, still no product. They were out of stock on my first color choice then asked me to choose a different color. Chose another color and was notified they were out of that one now as well. Made a third choice, still waiting on my cover. I was offered a discount but the whole process has been a headache.
I researched and looked at reviews for days. For the price FomBag is totally worth it. After getting my bag, they sent extra foam b/c it was underfilled and that did the trick. I ended up sending emails and all were answered very quickly and they resolved my 'issues' with no arguments. My 'history' - happened to go into a Lovesac store and sat in a bean bag chair - absolutely decided I wanted one but who can spend 1500 on a bean bag set up (w/ ottoman and neck pillow), there has to be an alternative. Found Fombag online started reviewing reviews. 1. They will send more foam if needed.2. 1/5th the cost 3. For the price - I think the foam may be better in lovesac but fombag is totally comfy and worth looking at.I have had my fombag for almost a week and Iove it. In comparison to my in store try out of lovesac - lovesac you don't sink as low when you sit/flop in but fombag does catch you when you flop down. In store - I didn't feel the foam pieces I was sitting on, fombag you can feel the pieces of torn up foam but that could be differences in the covers (in store I sat in a phur cover but I bought a microfiber). I have found that I fluff it everyday before getting in it and then maybe once/twice more after a potty break. depending on where the dogs are with me on it and trying to get it where my head is supportedish. I do wish there were handles on it to make moving it and rolling it a little easier - roll up on edge then 1/4 turn roll up on edge seems to get a good fluff for initial flop into it :) . If you add foam get ready for a colossal mess and get some static spray.
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At Fombag.com we sell the worlds most comfortable foam filled chairs.
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