Review Time
Exceptional Service and Support from Food Label MakerI had an outstanding experience with Food Label Maker. They helped me create accurate and professional nutritional facts for my product, and their guidance throughout the process was exceptional. The team made everything easy to understand and stress-free, which is rare in this kind of work.I want to give a special shoutout to Rana Khoury, whose follow-up and attention to detail went far beyond my expectations. Her dedication and responsiveness truly made the difference. I’ll definitely be using Food Label Maker’s services again—and again. Highly recommended!Derwin Horne Popcorn Pancakery
My experience with food label maker was easy to navigate from the introduction on the website, to Aja Jamal reaching out to me and understanding that I just needed one label and to walk me through a quick easy, comprehensive professional process to make my label in two days!!!! Bravo thank you so much for that
Terrible user experience and interface. So little support to complete what is already a difficult and complex process. Customer support, while reasonably responsive, has not been equipped to really support customers. I have found a better platform and must more supportive people elsewhere.
Due to open my new shop soon and decided on using these for creating labels and using costing for my menu.Platform looked and felt simple enough for anyone to use as i was going to have someone enter all the data for me.I had entered one item and noticed immediately a few flaws in the platform.Minor issue- all prices are in $ and cant be changed to £ - not a big issue as prices are shown on our labelsInconvenient issue- they dont use any liquid measures other than quarts, gallons & ounces. I'm in the UK and we use the metric system. You can select the recipe as a liquid recipe but this doesnt change any settings other than tick a box stating its liquid. The only way i could do this is if i weighed out every liquid i use as each one has different density. Way to time consuming and not accurate at all.Another inconvenient is when recording the ingredients with suppliers name or brand name, this shows up on the labels. So Brakes baked beans doesnt show as beans. The label ends up being twice as long as it should. So simple baked beans on toast showed as Hovis Thick White Sliced bread (plus ingredients), Lakeland Dairies Salted Butter (plus ingredients), St Nicholas Baked Beans (plus ingredients), Kerrymaid Grated White Cheddar Cheese (plus ingredients) where as it should have simply been:White Bread (= ingred), Butter (= ingred), Beans )+ ingred), Cheese (+ ingred)Major issue - nutritional data is calculated wrong. When entering Kcal, i checked it against nutricalc, nutritics & other databases data. Everytime i checked a different kcal value, the resulting KJ was way out.E.g. Kcal is 181per 100g - food label maker calculated 757.3 KJ, but everyone else calculated 753. Doesnt sound like much but when this is one ingredients in a 10-12 ingredients dish, it causes major differences.Percentages are way out as well. Create the exact same dish on 4 different platforms.All stated 19% fat per RDI, food labelmaker had it at 14%.All stated 9% kcal of RDI, Food labelmaker had it at 16%Also here in UK, we dont track Sodium in mcg, only Salt in g. But there isnt an option to add salt in g on the platform so each ingredients Salt levels needs to be calculated manually by divide weight of salt in g by 2.5, then mutliply by 1000 to get the sodium level.I contacted them via email and was told to check my settings (made sure label was UK, which it was))I emailed back to state i had done everything correctly (i'm not new at this by a long shot) and got the standard, I've passed this on to our tech guys and will get back to you. Absolutely no good when i am due to open soon and Platform looks all good until you check the actual data. Until the calculations are adressed, i would avoid this platformStupidly paid for a years subscription (£250 approx) for this and until the above issues are addressed, its no more than an expensive recipe costing website.The website seems to be aimed at people who dont use the metric system, or any liquid measures and not worried about incorrect nutirtional data.Also before signing up, make sure you use an old redundant bank account that you only out money in as needed. I have requested a refund based ont he fact theyve sold a faulty system but havent been given this despite the website also stating that the GUARANTEE REGULATORY COMPLIANCE ("Our nutrition experts are always up-to-date with the latest food labeling regulations and guidelines and work closely with the food authorities in different markets to ensure the labels are generated in compliance with current laws. Our ingredient database is also based on the USDA-ingredient database to ensure accurate nutrition facts for each ingredient. Any new ingredient added to our database is verified and cross-checked by one of our nutrition experts before going live for public use in our software")Ive also noted on forums and other reviews on here that they will keep taking payments until you cancel the subscription, but there isnt anywhere on the system that you can actually cancel the service., so if you sign up, expect for recurring charges to come out of your account.I use to use Kafoodle before but for what i was using, this software seemed a better option.I'll be going back to Kafoodle now
Was a game-changer for our business!The software is superb in comparison to other labeling tools in the market. They had all that we needed and their team even built for us what we were only dreaming of to help scale our recipes & operation
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Food Label Maker is the simple, easy-to-use, AI-enabled nutrition & supplement labeling software designed to streamline and secure your entire product lifecycle, from concept development to store shelf. We simplify recipe management, nutrition analysis, and the creation of regulatory compliant nutrition labels for food businesses of any size, whether you're a local bakery or a large-scale manufacturer. Our platform ensures that compliance is automated, accessible, and accurate, giving you both confidence and speed in bringing products to market.
This system is built upon the principle of Expert-Led Compliance, meaning we constantly monitor and integrate changing regulations from authorities like the FDA in the US, the CFIA in Canada, the COFEPRIS in Mexico, the FSA in the UK, the DG SANTE in the EU, and the FSANZ in Australia & New Zealand. This ensures our system's logic is always up-to-date, so your final labels are always compliant, effectively protecting your business from the significant risks of fines, costly delays, and consumer-facing product recalls.
The core functionality rests on AI-Enabled Automation. Our sophisticated AI tools perform complex analysis and highly technical tasks instantly. This includes precise nutrient rounding based on legal requirements, accurately organizing ingredients, automatically identifying allergens, and providing legally validated claim suggestions. This level of AI automation dramatically minimizes human error that is common with manual data entry and spreadsheet analysis.
Also, we offer an Enterprise-Ready Platform with robust features, including secure multi-user access, comprehensive audit trails, and extensive data management capabilities. This scalable solution is designed to meet the needs of growing businesses and maintain workflow integrity as you expand your product line and enter new markets. We also provide Guaranteed Data Security, utilizing advanced security protocols and a dedicated infrastructure to ensure your valuable recipes and product data are always safe and secure from breaches or unauthorized access. Finally, Food Label Maker is a Cost-Effective Solution, serving as an affordable, quality-driven alternative to outdated and expensive software, without compromising on the accuracy required for regulatory success.
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