foodpanda.sg

1.3
1.3 Based on 134 reviews

Food delivery near you from a curated choice of local restaurants across Singapore ✔ Large variety of cuisines, diverse dishes ✔ Safe & easy payment options...

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Average Rating

1.3

/
5

134 Reviews

5 Star
4%
4 Star
1%
3 Star
4%
2 Star
5%
1 Star
85%

All Reviews

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Review Time

Driver forgot major items from my order.

I ordered from a restaurant, but the driver neglected to bring the most significant part of my order. We received only a small box with sauce and some pasta, while the order was supposed to include 11 items. I reached out to the support team, but their refund policy only allows for 50% of my money back. I also contacted the restaurant, which confirmed that only a small portion of the food was picked up. They even attempted to communicate with the support team. I'm shocked that this is considered an acceptable service when customers are treated this way.

1
Date of experience: Jan 21, 2026
Shirley Butler
Great app for groceries and quick meals

I must say this is a solid app for grocery shopping or grabbing a quick and tasty meal when you're in a hurry. I've been using it for two years, and my orders have never been delayed. The food quality is generally good, though occasionally it can be hit or miss. I would recommend it 70%—it's not a must-try, but definitely worth enjoying.

4
Date of experience: Dec 01, 2025
MrIcDBladeX
Good App for Quick Meals

Overall, it's a very good app for groceries or quick meals. I've been using it for 2 years without any delays, although the food quality can vary. I recommend it 70%, it's not a must-try but still enjoyable.

4
Date of experience: Dec 01, 2025
Lincoln Scott
Poor Delivery and Recovery

The delivery and recovery process is severely lacking.

1
Date of experience: Nov 28, 2025
Jessica Barnes
Inefficient Company with No Support

This company is ineffective, constantly extending delivery times without live chat support. After cancelling my order, I received no compensation and the refund process was poorly handled.

1
Date of experience: Nov 27, 2025
Hannibal Harris
Delayed Order Experience

As usual, my food did not arrive on time. I had to wait almost 2 hours for it.

1
Date of experience: Nov 24, 2025
LC60
Terrible Service Due to Rider Shortage

I placed my order and was given a delivery time that kept getting pushed back. Customer service was difficult to reach and unhelpful, forcing me to wait almost three hours for my dinner. A terrible experience.

1
Date of experience: Nov 23, 2025
Rodger
Incompetent Company

This company is poorly run by individuals lacking experience in the industry.

1
Date of experience: Nov 14, 2025
Leo Patterson
Disappointing Experience with Cancellation

I had a disappointing experience with my order taking over an hour. When I tried to cancel, I was directed to customer service but received no support. The rider eventually managed to cancel the order, but I was not informed about the non-refundable cancellation policy beforehand. This service is unacceptable, and I demand a full refund.

1
Date of experience: Nov 14, 2025
XxSkyKilleursxX
Disrespectful Support Team

Terrible service from the support team. Agents left my chat while I was asking questions.

1
Date of experience: Oct 30, 2025

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Business Details

  • Food delivery near you from a curated choice of local restaurants across Singapore ✔ Large variety of cuisines, diverse dishes ✔ Safe & easy payment options

  • language https://www.foodpanda.sg

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