Review Time
Terrible experience with Fortis. For our storefront, their terminal (Link 2500) is outdated to say the least. The device would freeze or time out and we would have to restart scanning products. In addition, if a client tried to 'tap to pay', clients would get double charged on their cards. Their customer service reps were helpful over the phone.
Stopped working with Fortis after 1 month of trying to make it work and another month of closing the account.
The support I've received from the team has been exceptional. From setting up my account to resolving issues, the experience has been fantastic. A representative recently assisted me, demonstrating great patience while searching for a solution and ultimately resolving my problem. Thank you!
Every interaction I’ve had with the team has been incredibly helpful. From opening my account to troubleshooting, the experience has been amazing. A representative recently assisted me and was patient, diligently seeking a solution and successfully resolving my issue. Thank you!
A representative was a tremendous help to me during a stressful time. After several unanswered calls, she took the initiative to call me back and addressed all my questions with great professionalism and patience. I truly appreciate her efforts in clarifying the charges that were not reflected in our account. Thank you!
This was my first experience dealing with a significant issue related to a payment received for a job. A representative was very professional and quick in resolving the matter. I reached out to the support team for guidance, and another representative was straightforward in helping me navigate the account. I appreciate everyone's assistance in resolving this issue.
I faced challenges with my PCI compliance, but a representative reached out and was both knowledgeable and quick to resolve the issue. Finding competent support staff can be difficult, but once I connected with him, everything proceeded smoothly.
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Fortis delivers comprehensive payment solutions and commerce enablement designed to meet the needs of software partners, developers, and the businesses they serve. Processing billions of dollars annually, Fortis helps companies simplify payments, improve workflows, and accelerate growth through seamless, embedded commerce experiences.
Built on a proprietary platform, Fortis empowers software providers to strengthen their payment capabilities and offer greater value to their users. Our technology enables businesses to integrate payments more deeply into their systems, enhancing customer satisfaction, operational efficiency, and revenue opportunities.
At Fortis, we believe that payments should be simple, secure, and tailored to fit the unique needs of each business. Our team partners closely with clients to deliver flexible solutions that scale with their growth and keep them ahead of an evolving marketplace.
As the solution of choice for software partners across industries, Fortis is helping shape the future of commerce by making payments an effortless part of everyday business. We are committed to delivering innovation, service, and support that enables our partners and their customers to succeed at every stage of their journey.
Learn more about how Fortis is powering smarter commerce at www.fortispay.com.See more
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