fr.dhgate.com

1.2
1.2 Based on 61 reviews

DHgate.com est leader du marché vente en gros en ligne du monde pour les produits fabriqués en Chine, reliant les acheteurs internationaux avec les grossistes chinois qui offrent des produits de la même qualité à prix plus bas. DHgate couvre plus de 30 mi...

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Average Rating

1.2

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5

61 Reviews

5 Star
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1 Star
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Horace Coleman
Received a coat with a separate hood and no attachment method

Purchased a coat from this platform, but it arrived with a separate hood and no way to attach it. I initiated a dispute, but the seller provided photos of a different coat, claiming there was nothing wrong. It's absolutely unacceptable; I recommend avoiding this service entirely.

1
Date of experience: Dec 16, 2025
Austin Price
Received a coat with a separate hood and no way to attach

Purchased a coat from this platform, but it arrived with a separate hood and no way to attach it. I initiated a dispute, but the seller provided photos of a different coat, claiming there was nothing wrong. It's absolutely unacceptable; I recommend avoiding this service entirely.

1
Date of experience: Dec 16, 2025
Ryan Turner
This is truly a piece of junk and a waste of time!

This is truly a piece of junk and a waste of time! I tried to buy one item for $72 and it arrived broken! I requested a refund, but after a week, I only received $21! The seller is indifferent and the customer service is nonexistent. Please don't waste your time here; I certainly won't again!

1
Date of experience: Nov 19, 2025
Jana T.
A complete waste of time

A complete waste of time. Quick to take your money, but no replies whatsoever. It's an absolute joke. I would never use this service again. They read your messages and respond with generic greetings. I've received so many of those. Avoid these people at all costs.

1
Date of experience: Aug 14, 2025
Kyle Wilson
A frustrating experience from start to finish

I wish I could give this platform negative stars. From beginning to end, it treats customers poorly. No respect for buyers. Sellers vanish when you complain, and customer service either ignores you or sends unhelpful responses. Refunds are nonexistent. Even when items don’t arrive or are completely different, they refuse to reimburse you. Quality is shockingly poor. You’ll get flimsy products and accessories that break easily. Shipping times are horrendous. What they promise as '7–15 days' often takes 6–8 weeks. Hidden fees appear out of nowhere, doubling your total cost without any support to recover those expenses. Expect counterfeit items that look nothing like what you ordered. Sellers frequently cancel orders after taking your money, only to relist the same items days later. Their 'buyer protection' is a joke. You’ll receive random items, none matching your order, with no accountability. The app and website are full of bugs. In short, this platform is a frustrating nightmare. Save yourself the trouble and shop elsewhere.

1
Date of experience: Jul 03, 2025
Magnolia Foster
Scammed on this platform

I was scammed on this platform. I ordered some fake designer bags, and after 33 days, they emailed me saying the package was delivered, but I received nothing. They use a tracking company that makes it seem real and even provide a tracking number, but when I checked with my post office, I found out it was fake. The payment went to a legitimate company, so be cautious.

1
Date of experience: Jun 11, 2025
Kristen C.
Ordered my wedding dress months ago and never received it

I ordered my wedding dress on April 15, 2025. My wedding was on May 17, and I was very upset not to have my dress. I ended up wearing an evening dress. I would like a refund. I initiated a dispute, but the seller claimed they would send it, and now I'm told I can only dispute once. I am very angry and disappointed. The seller wants me to mark the item as received for a refund, but I haven't received my package. How can I do that?

1
Date of experience: Apr 14, 2025
P0lo38
Ordered two sweaters and received the wrong color

I ordered two sweaters in December and received them in January, but they were the wrong color and cost $97! I asked for a return, paid $30 for shipping (no tracking since that cost $60), and now they claim they haven't received the sweaters. Seriously, they told me to charge the post office! This experience has cost me $127. I'm so frustrated!

1
Date of experience: Jan 29, 2025
Hidden fees and poor customer service

The seller took advantage of shipping fees by adding hidden charges. I tried to cancel, but the customer service offered no real help. Before you buy here, try to find a customer service number or email that actually responds. Trust me, avoid this platform.

1
Date of experience: Jan 02, 2025
Paddy Price
The biggest scam operation out there

This site is the biggest scam operation. You order something, and they send you anything. Customer service is useless; it feels like they're all in it together. DO NOT ORDER ANYTHING!

1
Date of experience: Dec 01, 2024

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Business Details

  • DHgate.com est leader du marché vente en gros en ligne du monde pour les produits fabriqués en Chine, reliant les acheteurs internationaux avec les grossistes chinois qui offrent des produits de la même qualité à prix plus bas. DHgate couvre plus de 30 millions de produits divisés en plusieurs catégories, comme les Vêtements & Accessoires, Ordinateurs & Réseaux, Appareils & Electroniques, Jouets & Loisirs, Santé & Beauté, Sacs & Bijoux, Maison, Auto, et plus. Profitez de prix bas sur les produits les plus vendus tels que les robes de mariage, les cigarettes électroniques, les tablettes PC, ainsi que les téléphones cellulaires. DHgate fournit un plan de protection pour l'acheteur, une politique de remboursement sécurisé, une livraison en express, et le suivi de l'expédition, et s'engage à offrir une expérience d'achat rapide, facile et sûr aux entreprises et aux consommateurs du monde entier.See more

  • email DHgateFR@gmail.com
  • call 0086010820288703220
  • language https://fr.dhgate.com

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