framesbuy.com.au

3
3 Based on 6 reviews

Buy Prescription Glasses online at one third of retail price starting from just $35. FREE Hard Eyeglasses Case, Microfiber Cleaning Cloth. FREE Shipping above $200. 15 Day Fit Guarantee....

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Average Rating

3

/
5

6 Reviews

5 Star
43%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
57%

All Reviews

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Review Time

vinemail na
The current average rating does not justify the terrible service I experienced. Most of the positive

The current average rating does not justify the terrible service I experienced. Most of the positive reviews appear to be from over two years ago.

Avoid this online frame service at all costs. You risk receiving poorly made, unfit lenses with no option for a refund or fix. Instead, they blame customers for placing an “incorrect order.” They don't realise they are operating online and customer dont have privilege to check before order and it is their responsibility to make customer happy with the service.

My entire bad experience with this company could have been avoided if they had communicated better and maintained a properly functioning website.

Because of their poor service, I ended up wasting money on rubbish lenses. I had to throw away the lens order and temporarily continue using my old lenses until I could purchase new ones elsewhere.

Not recommending framebuy to any customers

1
Date of experience: Mar 08, 2026
vinemail na
Poor service, communication and quality

The current average rating does not justify the terrible service I experienced. Most of the positive reviews appear to be from over two years ago.Avoid this online frame service at all costs. You risk receiving poorly made, unfit lenses with no option for a refund or fix. Instead, they blame customers for placing an “incorrect order.” They don't realise they are operating online and customer dont have privilege to check before order and it is their responsibility to make customer happy with the service.My entire bad experience with this company could have been avoided if they had communicated better and maintained a properly functioning website.Because of their poor service, I ended up wasting money on rubbish lenses. I had to throw away the lens order and temporarily continue using my old lenses until I could purchase new ones elsewhere.Not recommending framebuy to any customers

1
Date of experience: Dec 26, 2025
Danna
Avoid this company at all costs

Avoid this company at all costs. I purchased a pair of glasses and never received the product, nor did I receive any updates on my order status. Despite multiple attempts to contact customer service, I was met with complete silence. I've now had to escalate the issue by opening a claim through PayPal just to recover my money. Very disappointing experience.

1
Date of experience: Sep 29, 2024
LR3
Waited over a month and still not here

Waited over a month and still not here, just says in quality check. Emailed several times with no response. Avoid this company at all costs

1
Date of experience: Apr 10, 2024
Tucker
Exceptional Quality and Comfort - Framesbuy.com.au Reading Glasses

Framesbuy.com.au exceeded my expectations with their reading glasses. The quality is superb, with sturdy frames and crystal-clear lenses that make reading a breeze. The glasses fit perfectly and are incredibly comfortable, thanks to their lightweight design. Ordering online was seamless, with regular updates and prompt delivery. The wide range of stylish frames allowed me to find a pair that suited my taste. The customer service was exceptional, addressing all my queries promptly. Framesbuy.com.au is the go-to destination for high-quality reading glasses. I am delighted with my purchase and highly recommend them.

5
Date of experience: May 15, 2023
Ollie B.
Buy Eyeglasses Online

I never write reviews, but i was impressed with my first experience ordering with framesbuy.com.au. Excellent prices and easy to use website. I will be ordering again!

5
Date of experience: Apr 25, 2019
Russi Smith
New to buying glasses online

New to buying glasses online, framesbuy.com.au made my life easy. Super quality, affordable price and easy to use. I ll buy my next glasses again from this merchant.

5
Date of experience: Apr 03, 2019

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Business Details

  • Buy Prescription Glasses online at one third of retail price starting from just $35. FREE Hard Eyeglasses Case, Microfiber Cleaning Cloth. FREE Shipping above $200. 15 Day Fit Guarantee.

  • language https://www.framesbuy.com.au

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