Review Time
Today I wanted to make a payment at 4:08 pm (door indicates the business closes at 6:00 pm. I walked in the door with the intention of making a payment and employee sitting behind the desk (standing up) and told me she couldn’t help me because she hadn’t eaten lunch yet. I was disgusted of the tone in which she spoke to me in front of another customer. She was very rude and did not help. I asked what time she could help me and she said 4:30. Came back to business and door was locked 4:40 pm. She sat there at her desk with that same customer this entire time. As a paying customer, to help pay her wages, treated me with disrespect and discounted me as a person, a paying customer. This has put a “bad reputation” for this company and feel the employee should take accountability and apologize to me in person. Otherwise, I will seek other avenues for car insurance and spread this to all friends, family, coworkers and anyone else who I come to cross paths with. No one should be treated how she (the employee) at the freeway insurance branch located at 3741 Nameoki, granite city, Illinois 62040. I give this Review zero stars!!!
Juan Morales helped make my experience great. He was swift and tactical. I enjoyed our phone call to get me my insurance, because Juan made the instructions clear and easy. I definitely plan on paying for my insurance through freeway insurance for time and time again.
The representative that helped me was Amazing. This person helped me find the best rate and down payment that suited my budget. I previously had GEICO insurance. They really SCREWED me over after many years of coverage with them. Thank you FREEWAY!!!
VERY SHADY INSURANCE, THEY'RE NOTHING BUT SCAMMERS AND TRY TO LOCK YOU INTO A FULL YEAR THAT YOU CAN'T GET OUT OF AND THEY ALSO PRESSURE YOU TO SEND YOU THE DOCUMENTS AND SIGN THEM AND AFTER YOU PAY THEM THEY JUST DISAPPEAR! I WOULD NOT TRUST THEM AT ALL GOOD THING I DID NOT FOLLOW THROUGH WITH THE POLICY THEY WERE OFFERING ME
Just want to say thank you to Freeway. They saved me a lot of money on my insurance. They were very friendly and knowledgeable. I also must add They answered all my questions and they are very prompt. Eva, thank you for all your help and for being patient with all my questions. I totally recommend Freeway Insurance.
Claim your business profile now and gain access to all features and respond to customer reviews.
topdollarpayouts.com
lois-bullion.com
redhawklegal.co.uk
netcredit.com
wealthforbes.com
travelinsurance4medical.co.uk
ercmaxcredit.com
vgrdin-advisors.com
xcover.com
aditalcapital.com
