Review Time
Rubbish put 35 pound in and it left my bank and won’t show up been over a hour and still not showing up I would avoid betting through this company messaged on live chat & still no reply or anything to resolve this matter wish I went elsewhere to use my money
Really enjoying the site so far, overload of games. Vpn needed if some games don't launch in the UK. Customer service great. Only concern at the moment is pending withdrawal, processing through S€PA a different method to what you deposit with. Will be 5 star 🌟 once withdrawal is processed.
Really enjoying the site so far, overload of games. Vpn needed if some games don't launch in the UK. Customer service great. Only concern at the moment is pending withdrawal, processing through S€PA a different method to what you deposit with. Will be 5 star 🌟 once withdrawal is processed.
Absolute scam site!! Doesn't have any of the games they advertise, they take money off your deposit and make it very difficult to withdraw. Allows you to deposit money by card but doesn't let you withdraw to the same card and tries to make you withdraw in crypto! Absolute joke of a site so avoid at all costs!@
Great website absolutely love it it's the only site I currently play. it's got great mini games and RTP seems absolutely fantastic . Got loads of deposit and withdrawal methods and Both are fast deposits being instant!! You are missing out get signed up now
I'm writing this to warn other players about Fresh-bet's misleading advertising and questionable regulatory standing.On 12 February 2026, I requested deposit limits via live chat and email, citing Curaçao's Responsible Gaming Policy which requires licensed operators to provide daily, weekly and monthly deposit limits. Over five days, three different staff members (support agents Ophelia and Kethrine, then Compliance Officer Kira Carter) confirmed that Fresh-bet does not offer deposit limits and can only disable deposits entirely or suspend accounts.Yet in their response to another Trustpilot reviewer as recently as 28 January 2026, just two weeks before my request, Fresh-bet's team wrote: "We offer self-exclusion options, deposit limits, and account restrictions directly through our platform." This is demonstrably false.Fresh-bet's Responsible Gaming page explicitly lists "Account limits" as a feature they provide, but when customers actually request these tools, staff confirm they're not available. When I raised this contradiction with compliance (Case ID #54), they refused to answer and simply directed me to read their Terms & Conditions, which contain no mention of deposit limits whatsoever.Their Terms state "Ryker B.V. is is pending application by the GCB" and the Curaçao Gaming Authority registry shows their licence OGL/2024/1800/1049 as "In Assessment" as of February 2026, raising serious questions about whether they hold valid authorization to operate. Their dispute resolution page lists Curaçao eGaming as their ADR contact, but Curaçao eGaming ceased licensing operations in October 2024 and their website is currently under maintenance.Curaçao's Responsible Gaming Policy (effective 17 April 2025) explicitly mandates that operators provide deposit limits. Fresh-bet is 10+ months past that policy publication and still hasn't implemented these mandatory features. For an operator whose licence is "In Assessment," this failure to meet basic responsible gaming requirements is particularly concerning.Fresh-bet publicly claims to offer deposit limits in Trustpilot responses and on their Responsible Gaming page, but they do not actually provide this feature. If you need proper responsible gambling tools like deposit limits to manage your play, look elsewhere. Be very wary of an operator whose licensing status is unclear and whose advertised features don't match reality.
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Fresh-Bet offers the best gaming content for players. We use the latest technology and creativity to provide enjoyable games.
We strive to have a positive impact on customers with fair gambling, exclusive mini games, secure and variety of payments, multi currency, 24/7 support.
Our main goal is costumer's satisfaction!
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