Name: frizopro.com
Telephone: 000000000
Rating: 2.6

Maritza Saffon Guest

I purchased the tray about a year ago and I do love it. Unfortunately, the protective cover I just g

I purchased the tray about a year ago and I do love it. Unfortunately, the protective cover I just got it recently and has been a complete disappointment. It doesn’t fit securely at all, so when cutting hair, small hairs constantly get underneath it. I end up having to remove and clean it every single time, which completely defeats the purpose and creates more work instead of less.

I’m not sure if mine is defective, but I sent a video to customer service and went back and forth through multiple emails. It was a frustrating and time-consuming process that led nowhere. In the end, they simply sent me their return policy—despite the fact that the issue is clearly with the product not working as intended. There was no effort to replace it or make things right.

For something at this price point, both the product performance and customer service are unacceptable. I expected much better. Based on this experience, I would not purchase from this company again or recommend them to others.

Date of experience: Apr 06, 2026

Maritza Saffon Guest

1 week ago

Bad customer service

I purchased the tray about a year ago and I do love it. Unfortunately, the protective cover I just got it recently and has been a complete disappointment. It doesn’t fit securely at all, so when cutting hair, small hairs constantly get underneath it. I end up having to remove and clean it every single time, which completely defeats the purpose and creates more work instead of less.I’m not sure if mine is defective, but I sent a video to customer service and went back and forth through multiple emails. It was a frustrating and time-consuming process that led nowhere. In the end, they simply sent me their return policy—despite the fact that the issue is clearly with the product not working as intended. There was no effort to replace it or make things right.For something at this price point, both the product performance and customer service are unacceptable. I expected much better. Based on this experience, I would not purchase from this company again or recommend them to others.

Date of experience: Apr 05, 2026

Evan Guest

1 year ago

Haven’t received my order

I ordered my tray and accessories on February 14th. My items haven’t been shipped and it’s been 3 weeks.

Date of experience: Feb 13, 2025

Zekrom35 Guest

1 year ago

Not worth the $$

I ordered the frizz-pro tray. The size is great, easy to assemble, but it stains! I have a stain on my purple cup, I have a stain on the flat surface. I would never spend the money on this cart if I knew it was going to stain in the first 30 days. I contacted the company their solution was not I'm sorry, it was we're developing something to put over the tray that'll be available in the fall for purchase:-(

Date of experience: Feb 06, 2025

TM26 Guest

2 years ago

I recently discovered Frizo Pro and it's best shop ever

I recently discovered Frizo Pro while searching for a specific beauty product. Not only did they have the item I was looking for, but their selection was vast, and the prices were competitive. The website was easy to navigate, and the product descriptions were informative and accurate. Highly recommended.Thank you