Review Time
I haven’t even started lab tests with this service and I'm already facing issues. It's nearly impossible to reach someone directly to resolve problems; they only communicate via email. The company advises scheduling labs on the 2nd, 3rd, or 4th day of the cycle (for females). Given my highly irregular cycle, I used the app to schedule labs and added extra days I might be on my cycle. Now that my cycle has started, I'm trying to modify my lab orders to the day I planned (not through the app), but they refuse to accommodate me. They only suggest alternative days and times that don’t work for me, which is incredibly frustrating. Paying for a service that doesn’t align with my schedule feels like a waste. The complete lack of live customer support is maddening and disappointing. If this is how the company operates, I’m considering canceling and requesting a full refund. They clearly prioritize their profits over customer care.
I like a lot of what you do. What needs to improve are recommendations. You don't indicate how much of something is most beneficial, whether its foods or supplements. It would also be beneficial if the results and recommendations were in a printable format from a PC. One last thing, when testing is preformed you instruct us to stop all supplements. How do you know if they're having the right effects?
Ive been doing functional medicine for years. Function health has enabled me to obtain the tests that offer REAL INSIGHTS into my health, not to mention the foos and supplements needed to help correct what's wrong. In conjunction with a FM doctor, these blood tests and insights proved all they need to further apply changes and strategies to optimize health.
I liked the comprehensive testing and the resulting customized dietary suggestions. I had no idea, however, that the 6-month re-testing would NOT include most of the tests that actually were out of range for me. To know if the concerning data had changed, I would have had to pay hundreds of dollars extra. That's ridiculous, considering how expensive the subscription is to begin with. There was no transparency around this, or I wouldn't have purchased.
Love that the tests and reports are available in one place at a reasonable price. Technicians report was very thorough. My only problem is that when I took my results to my primary care doctor she did not have anything to offer on how to improve my health. I wish Function health had a resource list of practitioners to consult on zoom to aid with making changes to improvement our results going forward.
In terms of the blood draws, etc, it was fantastic. It cost so much less than me trying to do the same thing out of pocket now that I am on medicare. The feedback in terms of food, supplements, etc was not terrible helpful. I would have wanted a way to have had a little back and forth with questions with the person who reviewed my results. For instance, my lipids look very borderline/high and a lot of the feedback was skewed to this. I wasn’t able to let them know that I have had 2 coronary artery Ct scans of “zero” over the past 10 years. Things that might have changed how I was given feedback. On my wish list is also a way to use our DNA as added input, to address known vulnerabilities, etc.
Function Health has allowed me to take control of my health and understand my body like never before. Especially ALL the info and guidance given regarding my blood tests. Having Dr. Hyman actually making time to do live Zoom sessions where he addresses health issues & answers so many of our perplexing questions is amazing - in addition to having the support of the Hive Internet group for ongoing support is phenomenal! Function Health opens your eyes to the fact there are SO many ways to combat health issues that actually HEAL the body with supplements, herbs and lifestyle changes instead of just handfuls of prescription drugs. It truly is a community of support and guidance to better health and awareness of the power YOU have to improve and maintain your health. Absolutely LOVE this group!
This is a great resource and well worth the cost. In the current healthcare environment we need options available that will educate and motivate us to take our health into our own hands through diet and lifestyle. If you want to be proactive instead of reactive when it comes to taking good care of yourself Function is a great option.
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