Review Time
This firm is not trustworthy! I purchased a challenge in December and successfully reached the profit target in January, but my dashboard hasn’t reflected my results. The last update was on January 15, even though I had already surpassed the target by then. Communicating with the support team is futile, as they provide the same generic responses to everyone. For your own benefit, steer clear of this service.
This service is not legitimate; it operates as a scam. They provide traders with fake accounts, presenting them as genuine, but these are merely demo accounts. Their reasoning for blocking withdrawals is a 35% deposit requirement; if you meet that percentage, withdrawals are refused, and if you don't, they're still denied. It's purely a scam.
I urge you to read this carefully before forming an opinion. I am currently facing issues with my account, which is marked as 'Replaced', preventing me from making any trades. When attempting to open a position, my orders are immediately rejected, even with the minimum lot size. I need clarity on why my account status has changed, whether there was a violation, and if I need to take any action. After reaching out, I was informed that my account was replaced due to technical issues to ensure a better trading experience. However, I feel concerned about the frequent changes and the security of my hard-earned money. I expect that my previous work will be acknowledged, and I hope for a fair resolution regarding my balance and account stability. It's crucial for me to receive assurance that this situation won't occur again.
All online payouts seem to be fictitious. My payout has been pending for 14 days, and I keep receiving various excuses or empty promises, claiming that someone will get back to me today or within 24-48 hours—it's all untrue. The support team has acknowledged my query, stating it’s under review and asking for my patience. However, after waiting 13 days, I see no reason to continue waiting. They admitted that not having a manager reach out to me within the promised time frame is unacceptable and a serious failure in their service. They insist they are not a fraudulent company, but their communication breakdown has been significant. They mentioned my withdrawal request was escalated for immediate processing and that I would receive confirmation of the transaction today. Yet, as of now, I am still left without my payout and feel misled by their assurances.
I am sharing my experience to provide a factual and balanced account. I submitted a withdrawal request on December 9. As of now, the request has been pending for over two weeks. During this period, I have adhered to all trading rules, which the support team confirmed to me in writing multiple times. I was also assured that my profits and eligibility were secure. However, despite several escalations—along with confirmations that the case was raised to senior finance and management—numerous promised timelines were missed, including specific commitments for 12-hour and 2-hour resolutions. Communication eventually ceased, and no clear payout date or processing confirmation has been provided to this day. I understand that delays can occur, but the inconsistent follow-up and missed commitments have been frustrating, especially after receiving clear assurances. I hope this review encourages the team to enhance transparency and communication regarding withdrawals, and I am still waiting for a proper resolution of my case.
I had an extremely unsatisfactory experience with this account provider. After purchasing a funded account and successfully passing the evaluation according to their own criteria, everything came to a halt. I have now been waiting over a week since passing, and I still have not received my funded account. There is no clear timeline or proper explanation, and the support responses are either slow, vague, or completely unhelpful. Once they receive your payment, their urgency seems to vanish. For a service that claims to be 'professional' and 'reliable,' this level of delay and lack of communication is unacceptable. If a trader completes their part and passes the challenge, there should be no excuses for withholding their account without transparency. This situation raises serious doubts about their operations and reliability. Right now, it feels like they are quick to sell challenges but very slow to fulfill their commitments afterward. I would strongly advise anyone considering this provider to think carefully before investing their money.
This service is a scam. I strongly advise against making any purchases. They have unreasonable rules, and after reaching the target, my withdrawal has been pending for 20 days. I've tried to reach out multiple times via various channels, but all I get in response is to be patient. Additionally, their support platform is currently unavailable.
My experience with this firm and others like it has led me to believe they are not honest. A trustworthy company shouldn't request positive reviews in exchange for promises of additional accounts. This only highlights their lack of integrity. After my recent complaint, they asked me to modify or remove my review in return for another account, just like the previous one. They don't resolve issues; instead, they try to bribe you. I strongly advise against engaging with this firm!
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