Review Time
Edit: The team apologized and told me that my experience is an exception. They gifted me 2 extra pillows due to my experience. I am updating my review here not to mislead anyone who is thinking about buying this couch. So far, everyone who sat on it asked where I got it from.-------------------------------------------------------Very comfy sofa. But delivery was a painful.They tried to deliver the sofa twice, without letting me know in advance.All communications via whatsapp (whenever they feel like responding). I had to ask them so many times if they know the delivery date. Every time, they said they don't know, because the delivery is done by a company they work with.In the end, I received the sofa, after 2 months of effort. I didn't know they are not bringing it upstairs, however the driver was nice enough to help me, we carried 7 boxes of sofa up together. Overall, it is a very comfy couch, but keep in mind that you need nerves of steel to deal with the customer service.
I’m VERY happy with the product. The quality is amazing and the seating is nice and soft. Assembly was advised to do with 2 people, but can be done by one. At first I thought the metal brackets were used ones, but upon contacting support they clarified that it is because they assemble the sofa as the last part of quality assessment.
We were unsure about buying a sofa online like this, without seeing it, but we were very pleased when it arrived! I can say you can buy without fear! We loved the model, the color, and it seems to be of great quality! (We hope it lasts as well, but we're already very happy). Just for your information, we thought the sofa came with metal pieces for connecting the sides between the modules, something that didn't come (it came only to connect the back to the sit), but for now it seems like it can be used without any problems and they don't come apart. Very good costumer service experience as well!
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Furni was founded out of a passion for sophisticated furniture craftsmanship. We design and produce high-quality furniture in Poland, using our many years of experience. We have designed Furni products with various tastes and needs in mind. You will find modern poufs that combine aesthetics with functionality, as well as modular sofas that can be perfectly adapted to any interior.
Ethically and ecologically made in Poland - all of our products are designed and manufactured in the picturesque region of Greater Poland near Poznań. All products reach our customers directly from our factory keeping prices as low as possible.See more
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