Review Time
My property had a few teething issues initially, but that did not deter Kevin from resolving the problems and finding a way. As other reviews stated, he rang ahead of time, the evening before, to give his ETA. He also ensured I understood the process from start to finish. Once it was all up and running, 'Kevin The Installer' ensured that I was confident with the EV charger before he left too. He also cleaned up as he went along. On top of all of that, I am someone who gets anxiety with people I do not know entering my home (Like so many do). With Kevin, I did not feel like an alien in my own space! So he can have a gold star for that also.
Fusion were called out to sort out a non-working EV charger. Kevin, the engineer, was great. He reached out to me on the morning of the service to confirm when he would come. He quickly spotted an unrelated issue with the wiring in the initial installation (which was not done by Fusion, so it's not their responsibility). He resolved this without needing to. He then went through every element of the charger, diagnosed that it was a faulty unit, and replaced it on the spot. His work was quick, efficient, tidy and he explained everything he was going to do. 5 Star service, and would gladly recommend Kevin and Fusioin.
Kevin installed a OHME charger and was absolutely amazing. He went the extra mile to navigate dwarf walls and other obstacles under the property and returned the area back to how it looked before! Considering how much work was done, you would not have known! Amazing work and would recommend to everyone!!
Kevin phoned the day before to confirm arrival time. He ran through the process clearly and I was very happy with the speed with which the charger was installed. He ran through the workings of the charger and OHME app before he left which extremely clear good for us.
Kevin was very thorough and very knowledgable and a good guy. Couldn’t fault his approach or work at all. Everything was perfect. Arrived on time, contacted ahead of time to make sure arrangements were all good. Patient was Jen we had to gather some details of my property. Would highly recommend. Great installation.
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Fusion Ventures Group is a dynamic, multi-faceted company committed to driving sustainable solutions across gas engineering, EV charging installations, recruitment, and waste management. With expertise in energy, engineering, and environmental services, we deliver end-to-end project management, ensuring efficient, high-quality service at every stage. Our team is dedicated to innovation, reliability, and customer satisfaction, bringing industry-leading solutions to businesses and communities. Whether you're looking for gas engineering services, skilled talent, advanced EV infrastructure, or effective waste solutions, Fusion Ventures Group is here to support your growth and sustainability goals.See more
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