jiomart.com

1.1
1.1 Based on 256 reviews

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Average Rating

1.1

/
5

256 Reviews

5 Star
1%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
96%

All Reviews

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Review Time

Seema Prabhakar
The worst service ,I placed an order for first time , after making payment I am not able to view my

The worst service ,I placed an order for first time , after making payment I am not able to view my order in the app , it's showing empty and no updates about the order placed. The app is not even loading the home page.

1
Date of experience: Mar 02, 2026
Surya VP
Extremely disappointed with JioMart. They promise quick delivery, but it has been almost 16 HOURS an

Extremely disappointed with JioMart. They promise quick delivery, but it has been almost 16 HOURS and my order is still not delivered.
I have called customer support multiple times, and every single time I was given false assurances like “5 minutes” or “10 minutes”. This is highly misleading and shows complete lack of professionalism.
The customer service agents are, dismissive, and irresponsible. I have called, sent emails, and even raised a formal complaint, yet there has been no resolution, no clarity, and no accountability.
If JioMart cannot meet its own delivery commitments, they should stop advertising fake timelines. This experience has wasted my entire day and caused unnecessary frustration.
Do NOT order from JioMart. Worst delivery experience, poor customer support, and zero respect for customers’ time.

1
Date of experience: Feb 08, 2026
Daphne Scott
Received the wrong item and no support!

I ordered a specific product, but I ended up with something entirely different and even from another brand. When I attempted to return it, the company was unhelpful and insisted that I return the item I initially ordered, which I never got. Instead of correcting their error, they shifted the blame onto me, which was incredibly frustrating and stressful. This kind of treatment feels like harassment towards a loyal customer who just wanted what they paid for. This experience has been disappointing, inconvenient, and utterly unacceptable.

1
Date of experience: Jan 13, 2026
Courtney Wright
Avoid purchasing from this seller due to poor quality.

I strongly advise against buying from this seller. I ordered 10 kg of rice, and upon opening the package, it was infested with bugs. There has been no response from the customer support team.

1
Date of experience: Dec 25, 2025
tonpetitpanda68770
Order not delivered and lacking support

I placed an order on the platform on 6th Dec at 5:30 p.m. and waited a long time, but it never arrived. After 8 p.m., there was no way to contact the support team. The next morning, when we reached out, we were informed that the order hadn’t been confirmed and were advised to cancel it, even though we had already paid. This experience is frustrating and a complete waste of time.

1
Date of experience: Dec 07, 2025
Justin Butler
Placed an order on 6th Dec but faced issues

I placed an order on the platform on 6th Dec at 5:30 p.m. and waited a long time, but my order was never delivered. After 8 p.m., there was no way to contact the support team. The next morning, when we reached out, we were told that our order wasn't confirmed and were advised to cancel it, despite having already made the payment. This experience is extremely disappointing and a total waste of time.

1
Date of experience: Dec 06, 2025
IconZGirl18
Unpleasant interaction with delivery personnel

The delivery person was quite rude, shouting at the customer during the interaction.

1
Date of experience: Nov 27, 2025
Herschel Morris
Fraudulent practices observed

This service feels like a scam. They accept orders, charge you, and then cancel them without reason.

1
Date of experience: Nov 20, 2025
yerlymarmy
Extremely poor delivery service

The delivery service is terrible. I ordered at 8 a.m., and it’s now 20:10, yet my order has not arrived.

1
Date of experience: Nov 18, 2025
Corbin Fisher
Order taken but not delivered

They take orders but fail to deliver items lately. I have been experiencing this repeatedly.

1
Date of experience: Nov 16, 2025

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