g-portal.com

4.5
4.5 Based on 981 reviews

...

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Average Rating

4.5

/
5

981 Reviews

5 Star
83%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
9%

All Reviews

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Review Time

Lucas Ringham
Support agent bo_g was incredible, quick to respond and quick to provide solutions. Made everything

Support agent bo_g was incredible, quick to respond and quick to provide solutions. Made everything a much easier, 10/10 experience. Thank you again bo_g!

5
Date of experience: Feb 17, 2026
Verified Customer
FRAUDULENT COMPANY WITH ABSOLUTELY HORRIBLE CUSTOMER SERVICE!! They do not issue refunds even when t

FRAUDULENT COMPANY WITH ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!
They do not issue refunds even when their servers cannot handle the games they offer, the games are unplayable with horrible lag/connection issues. They will only give you a site credit which locks your funds with them on site and unable to use elsewhere or transfer back to your pocket. DO NOT BUY ANY PACKAGES WITH DISCOUNTS AS YOU WILL NEVER GET A REFUND, bought a 1 year package with a discount, played for less than a month with horrible gaming server issues with plenty of tickets to support asking for help but all they did was bounce me to different IP addresses and upon requesting a refund was told I can only get a credit on their platform which is unplayable!!! This company is completely FRAUDULENT!!!!

1
Date of experience: Feb 02, 2026
Jah Lion
I've ran a few communities (mostly on Garry's Mod) and I've been with a few server providers but no

I've ran a few communities (mostly on Garry's Mod) and I've been with a few server providers but no one as smooth as g-portal. They are server providers evolved, a really pleasant experience 👍

5
Date of experience: Jan 29, 2026
Fletcher Reed
Excellent pricing with flexible options

Great pricing structure, offering both manual recharge and subscription options. Setup is incredibly straightforward, and the support team responds quickly to tickets. Definitely a 10/10 experience. Far superior to managing it yourself with other platforms.

5
Date of experience: Jan 14, 2026
Pamela Brooks
Simple setup, great for my game

The setup was straightforward and it worked perfectly for my game, allowing me to enjoy it on my console since my PC can't handle it. I was able to get a server and play on my own terms. The rental prices are also very affordable... I'm extremely satisfied with the service. 5 stars all the way!

5
Date of experience: Dec 25, 2025
Chaz R.
From great to problematic

The servers started off excellent, but after taking advantage of a promotional offer, I've run into continuous issues. I've been trying to get in touch with the support team for nearly 24 hours without success. It's frustrating to spend my weekend on a server that remains unusable. I've submitted three tickets, emailed, and reached out on various platforms, but the only responses come through reviews, and my problem is still unresolved.

1
Date of experience: Dec 01, 2025
WP41
Issues with server performance

Initially, the servers worked well, but after taking advantage of a promotional deal, I've faced nothing but trouble. I've been attempting to contact the support team for nearly 24 hours, but no one has been able to help me. It's disappointing to spend my weekend on a server that I can't even access. I've submitted three tickets, emailed, and reached out on multiple platforms, but I only get responses through reviews, and my issue remains unresolved.

1
Date of experience: Nov 30, 2025
Stan C.
User-friendly experience

My experience has been very positive. The platform is straightforward to navigate, and the customer service is the best I've encountered in server hosting.

5
Date of experience: Nov 30, 2025
Mark Bakker
Exceptional assistance

I received great help in ensuring my DLC worked seamlessly with my server. Wonderful support!

5
Date of experience: Nov 30, 2025
VM15
Excellent support

I received fantastic assistance!

5
Date of experience: Nov 29, 2025

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