Review Time
I purchased my second door from this company and once again received outstanding service. There was even a bag of sweets included this time while I reviewed the enhancements compared to my first door. I encountered a minor issue a few months later, but it was handled exceptionally well. I look forward to ordering my third door very soon! 👍🏼
We purchased a garage door from a service, and the entire process was incredibly smooth. The door was of high quality, and the delivery was prompt and well-coordinated. The representative was especially helpful throughout our order, providing outstanding follow-up support. Thank you for all your assistance; it is greatly appreciated!
We ordered a garage door from a service, and the entire process was exceptionally smooth. The quality of the garage door was outstanding, and the delivery was quick and well organized. The representative was particularly helpful during our order, offering excellent follow-up support. Thank you for all your assistance; it is greatly appreciated!
Be very cautious regarding the pricing of this service. I have been discussing a garage door for the past 10 weeks due to construction delays. When I went to finalize the order, the price had increased significantly. It was supposedly on special offer, but there was no mention of this on their website or in any emails. I received a generic email flyer encouraging me to order to avoid future price increases, yet the price had already risen. While I understand market prices can fluctuate, this reflects poor advertising and misleading communication.
I encountered an issue with the paint finish on my garage doors purchased four years ago. I reached out to the service, and the representative arranged for the responsible company to send me a touch-up paint pen. After-sales service is crucial for building trust, and it's refreshing to receive such great support these days. Highly recommended.
I bought a side-hinged steel door. The delivery lead time was quite long, but the delivery itself was efficient and friendly. The door is well constructed, and the dimensions were accurate. However, the installation instructions were barely sufficient. My primary concern is that the supplied physical security was lacking, as it only included a low-rated euro cylinder, which I had to replace at an additional cost. I also added bolts for reinforcement. Additionally, rain accumulates in the bottom rail and drains onto the garage floor. I had to create baffles to direct the water outside, and a better factory-fitted solution could be implemented for a small additional cost.
I purchased a pair of metal garage doors from a service in the spring. Everything went well, and I am a happy customer. Recently, I noticed a sticky bolt at the bottom of the door and contacted customer service for lubrication advice. The representative not only responded immediately but also promised to send a replacement mechanism, which arrived the next day! Huge thanks to the representative for their proactive customer service. My garage door is now functioning perfectly again, and I remain a satisfied customer.
Following my initial order in May, I faced an issue with a remote for my garage door. A quick email to customer service and some follow-up correspondence resolved everything swiftly. The post-sales service was exceptional, and I will definitely return for more doors when I move again in 2026!
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Garage Doors Online Ltd are the UK's premier online supplier of Garage Doors. We have over 25 years experience in garage doors and electric operators and our friendly and helpful sales team will be able to help you with your enquiry. We aim to supply the very best garage doors, electric operators and other building products at the best possible prices in the UK.See more
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