fireplaceandchimneyauthority.com

4.7
4.7 Based on 916 reviews

Since 1998, we’ve been offering our Chicago area customers the very best in personalized service and outstanding workmanship. Our story began in the mid-nineties when two business partners decided to open their own chimney company to serve their local are...

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Average Rating

4.7

/
5

916 Reviews

5 Star
86%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
4%

All Reviews

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Review Time

Brad Evans
The Evans family

Sean and Eythan installed our new fireplace insert yesterday. What a wonderful experience. We are very excited to use the system for the fall and winter in a warm and cozy living room.

5
Date of experience: Oct 09, 2025
Brian Klassen
Yearly fireplace cleaning

I had Rocky and Christian out for yearly cleaning of my wood burning fireplace. Both guys were friendly, professional, and respectful of my space. They even handled the curve-ball of my metal roof with grace. I'd highly recommend.

5
Date of experience: Sep 19, 2025
Consumer
Their knowledgeable technicians did a…

Their knowledgeable technicians did a great job !

5
Date of experience: Sep 11, 2025
Robert Rammer
They are the best

Mike and Xavier just cleaned my wood fireplace, and as usual FCA did an outstanding job. They were meticulous in keeping our home clean while they worked and were most efficient. Mike answered all my questions and provide excellent advice on how to maximize our fireplace experience. I've used FCA for years and have never been disappointed in their service. I highly recommend them without reservation. They are the best!

5
Date of experience: Aug 21, 2025
customer
Very pleased with the overall sale

Very pleased with the overall sale, installation, and professionalism of Fireplace and Chimney Authority. I highly recommend them to all.

5
Date of experience: Jul 31, 2025
customer
Great job and a neat

Great job and a neat, quick and clean installation.

5
Date of experience: Jul 12, 2025
customer
Gas leak following repair service. The company had to come out the next day to fix.

The technician repaired a valve that he discovered was faulty on a previous visit to clean my fireplace. That evening I noticed an odor in the area of the fireplace. I wasn't sure if it was the result of it not having been used in some time. The next morning, I still smelled the odor and became concerned, so I open the windows and patio door. I called the company, and they were able to send a technician later that morning. He tested for a gas leak and discovered a connection made during the previous day's repair was askew and there was a leak. He was able to fix the issue quickly and I have had no problems since. The only reason this is not a one-star review is that the company responded quickly to repair the faulty installation. Both technicians were polite and kept the area clean, but this error could have led to tragic consequences.

2
Date of experience: May 13, 2025
customer
Excellent experience start to finish

Great help in showing us options and installation was smooth and professional.

5
Date of experience: May 10, 2025
S. Coe customer
Great installation crew and personnel…

Great installation crew and personnel at the store

5
Date of experience: Apr 29, 2025
customer
Excellent advise and excellent execution

5
Date of experience: Apr 24, 2025

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Business Details

  • Since 1998, we’ve been offering our Chicago area customers the very best in personalized service and outstanding workmanship. Our story began in the mid-nineties when two business partners decided to open their own chimney company to serve their local area. The business originally offered services like repairs, cleanings, and inspections with the goal of adding value and longevity to their customers homes.

    After listening to the unique needs of local homeowners over the years, our founders noticed a need to extend their offerings to include fireplaces and outdoor living items. Other stores at the time were not customer friendly, clean, or modern. This problem sparked the idea for Fireplace and Chimney Authority as we experience it today.

    If you are in the Chicago area, we invite you to visit one of our showrooms or check out our online catalog to get an idea of what you might like. Browse our Gallery for our recent makeovers and see a variety of jobs that could make your design dreams come true.

    In our showrooms, you can expect our professional sales consultants guide you through the process of choosing the very best items for your budget and needs. Our beautiful and bright showrooms in Lisle and Elmhurst are perfect destinations for people in the Chicago land area. Are you looking for service or maintenance of our existing fireplace rather than purchasing something new? No worries. Our wide-reaching service area covers the city of Chicago as well as the northern, western and southern suburbs.

    We are avidly committed to the satisfaction of our all of customers, partners and employees. Get in touch today to experience the Fireplace and Chimney Authority difference.
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  • email sales@fireplaceandchimneyauthority.com
  • call 63027985006306976071
  • language https://fireplaceandchimneyauthority.com

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