Review Time
I spent a significant amount on a rugged watch based on a friend's recommendation, who claimed it was well-constructed. However, I encountered several major problems. Firstly, the sports tracking feature is quite inaccurate. During a 3-mile run, it only recorded 2 kilometers, despite my sister confirming the distance with the tripometer. Secondly, for a watch marketed as rugged, it’s only splash-proof. I was shocked to find that it lacks an IP68 rating, settling instead for a mere 3ATM rating. Given the price, I expected much better durability. I strongly advise against purchasing this; save your money and look for a watch that offers an IP68 rating.
I had a pretty good experience with this watch when I first got it about a month ago. It did exactly what I wanted and met my needs. But what really makes a product great is good customer service, and that's where they fell short for me. My cat chewed through my charging cable, and I reached out to customer service, being honest and asking if they could send me a new one. They refused, even though it probably costs them next to nothing.I paid $100 for the watch, and a new cable would cost me about $35 to ship. That's a huge turn-off for their customer service. I'm not going to buy the cable since it's 33% of the watch's total cost. I'll just get a more reliable brand next time. Maybe I shouldn't have been so honest about what happened. It's crazy what you have to go through just for being honest. So, everyone, just be aware.
This is the third watch. Bought the Ultra 3 hoping for once they have actually produced a rugid watch that can at least handle pool swimming. But NO, despite stating the Ultra 3 can be used in a pool, three pool swims and it’s given up the ghost. Waste of money. Could have bought a half decent watch with the amount I have wasted on Gard Pro.
Don't buy off this company, bought a watch but didnt receiv it yet. Found out the person couldnt wear it over a skin condition, got on to gard pro about refunding: Said they couldn't refund the price if the watch but could give me the watch and 40 percent discount. 40 percent on next purchase on a watch I didn't want already. Then they said they could refund amd set out terms and conditions the length of my arm. 2 weeks later no refund and I still haven't received the watch. Red flag Chinese company. SCAM!
My husband's band poped off, some how the pin just came out.My watch stopped tracking steps. I was told to show a video of me walking... after I sent it I was given a long list of IT instructions. Anything to evade a refund.All I want is my money back.On the app, it doesn't let you choose the exercises you use opposed to having to scroll through a long list. The two buckles on the strap always move and the long end just aggravates. The other band I bought doesn't stay clipped, it was only 20 steps from my room to the bathroom. I dont mind a big watch, but damn, make a womens size ya shovinist.So they won't refund our unhappy purchase.Spend your money some place else.
The company looks legitimate from the website, but after diving deep Into reviews there seems to be many that aren't happy with the quality, that watch took 2 weeks to arrive after paying more for a fast insured delivery, that seems to only be from the sweatshop to the airport, the actual watch feels cheap and the app to use it is awful, selected English in the setup and half of the options on the watch and app are still in Chinese.Overall I was looking forward to the purchase but now 5 minutes of having it in my hands I have started the process to return it... People claiming it's great are clearly living in denial.To summarise, the watch is half selected language the other Chinese, the app looks like it will steal personal information and I just don't trust it being on my phone.Dont bother buying unless your on a budget and don't care about having your information leaked.
Spent £80 on a gard pro 2 ultra + as a mate bought and told me his opinion its well built but a few major issuesFor example the sports tracking isn't that accurate I went for a run which was 3 Milee'and it registered 2 kms and I know for fact it was 3 miles as my sister drove me to location and tripometer states 3 miles.2nd major issue is for a rugged watch it's only splash proof only WTF it's not even ip68 rated very disgusted for price I expected a ip68 rating not a 3atm rating DONT BUY SAVE MONEY ABD LOOK FOR IP68 RATED WATCH
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