gasbuddy.com

I signed up with Gas Buddy on August 9

I signed up with Gas Buddy on August 9, 2023 and today I couldn't sign on to my bank account because my user ID was incorrect. Once I proved to my bank I owned the accounts their research has shown my account user ID was changed. I did have my payment account linked to Gas Buddy and perhaps that is how this all started. So far I have not received any fraudulent charges. Only the Gas Buddy small deposits and withdrawal to verify my account. I don't know if Gas Buddy's site lacks appropriate security or has anything to do with this however I can put out a buyer beware review.

Date of experience: Aug 15, 2023

I signed up with Gas Buddy on August 9

I signed up with Gas Buddy on August 9, 2023 and today I couldn't sign on to my bank account because my user ID was incorrect. Once I proved to my bank I owned the accounts their research has shown my account user ID was changed. I did have my payment account linked to Gas Buddy and perhaps that is how this all started. So far I have not received any fraudulent charges. Only the Gas Buddy small deposits and withdrawal to verify my account. I don't know if Gas Buddy's site lacks appropriate security or has anything to do with this however I can put out a buyer beware review.

Date of experience: Aug 15, 2023

The app hasn't worked in 3 days

The app hasn't worked in 3 days. Customer support is virtually non existing. I restarted my phone and reinstalled the app like they suggested but it still won't work and now they will not answer any emails. Don't install this app.

Date of experience: Aug 06, 2023

The app hasn't worked in 3 days

The app hasn't worked in 3 days. Customer support is virtually non existing. I restarted my phone and reinstalled the app like they suggested but it still won't work and now they will not answer any emails. Don't install this app.

Date of experience: Aug 06, 2023

Not a trusted business and no support

Their rules continuedly change and falsely advertise what they honor. Customer service is 0. Lack of support but provide tons of excuses why the customer was wrong...Scammer of public

Date of experience: Jun 22, 2023

Not a trusted business and no support

Their rules continuedly change and falsely advertise what they honor. Customer service is 0. Lack of support but provide tons of excuses why the customer was wrong...Scammer of public

Date of experience: Jun 22, 2023

Incapable and hopeless customary care.

I've been dealing with "Cady" from Gasbuddy regarding invalid GB links and malicious (false) posting of increases of prices by competitors, especially those from newly formed account.Cady in my opinion doesn't have the aptitude, judgment, and cognitive reasoning to be able to address even the most basic matters. Cady writes "where did I get the invalid links from"? Seriously? Um duh. From your website. Cady appears to me very lazy and unsuitable for their current role. Trying to escalate this issue is impossible. It's not surprising I suppose given how they're not taking any action against malicious price reporters.

Date of experience: May 16, 2023

Incapable and hopeless customary care.

I've been dealing with "Cady" from Gasbuddy regarding invalid GB links and malicious (false) posting of increases of prices by competitors, especially those from newly formed account.Cady in my opinion doesn't have the aptitude, judgment, and cognitive reasoning to be able to address even the most basic matters. Cady writes "where did I get the invalid links from"? Seriously? Um duh. From your website. Cady appears to me very lazy and unsuitable for their current role. Trying to escalate this issue is impossible. It's not surprising I suppose given how they're not taking any action against malicious price reporters.

Date of experience: May 16, 2023

THIS COMPANY IS A SCAM SCAM SCAM

Date of experience: May 02, 2023

THIS COMPANY IS A SCAM SCAM SCAM

Date of experience: May 02, 2023