gasbuddy.com

1.2
1.2 Based on 229 reviews

GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia....

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Average Rating

1.2

/
5

229 Reviews

5 Star
2%
4 Star
1%
3 Star
1%
2 Star
6%
1 Star
90%

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Eden Johnson
Not posting true prices

This community-driven app is only as good as it's subscribers want it to be! Instead of posting the advertised sign price on the pump, they're posting a price that includes rewards they're getting with their gas credit card.

2
Date of experience: Nov 18, 2023
Chris
Not posting true prices

This community-driven app is only as good as it's subscribers want it to be! Instead of posting the advertised sign price on the pump, they're posting a price that includes rewards they're getting with their gas credit card.

2
Date of experience: Nov 18, 2023
Gas prices are posted without having to prove you are anywhere near the gas station.

Gasbuddy keeps getting worse over time. They award points to people for posting prices. In order to earn points a lot of posters just post whatever price someone else posts. A lot of the time the prices are very far from the real price. Their disclaimer that they are crowdsourced which could be a valid excuse for all the wrong prices being reported; however, this could be avoided by only allowing the prices to be reported on the app. When a person earns points on the app they have to be within a half mile in order to earn points. When they post on the web I'm not sure how far away they are. If points are only awarded when posting on the app I think you would see a huge improvement in reports of gas prices.

1
Date of experience: Oct 13, 2023
Diamond Cook
Gas prices are posted without having to prove you are anywhere near the gas station.

Gasbuddy keeps getting worse over time. They award points to people for posting prices. In order to earn points a lot of posters just post whatever price someone else posts. A lot of the time the prices are very far from the real price. Their disclaimer that they are crowdsourced which could be a valid excuse for all the wrong prices being reported; however, this could be avoided by only allowing the prices to be reported on the app. When a person earns points on the app they have to be within a half mile in order to earn points. When they post on the web I'm not sure how far away they are. If points are only awarded when posting on the app I think you would see a huge improvement in reports of gas prices.

1
Date of experience: Oct 13, 2023
Sutton Cooper
False advertising

Yeah, every time I go to the site and then go to the gas station. There are 45 cents at least 45 cents higher than any of them. What you say they are, so you're false advertising for these companies. You ought to be taken off the website. Never put back on very dissatisfied, wouldn't trust you again if my life depended on it.

2
Date of experience: Sep 15, 2023
Delia Adams
False advertising

Yeah, every time I go to the site and then go to the gas station. There are 45 cents at least 45 cents higher than any of them. What you say they are, so you're false advertising for these companies. You ought to be taken off the website. Never put back on very dissatisfied, wouldn't trust you again if my life depended on it.

2
Date of experience: Sep 15, 2023
Aubrey P.
Don't trust Gas buddy

Don't trust Gas buddy Gad buddy will do everything in their power to complete screw you over just for fun read there privacy policy in witch it clearly states they will share information with law enforcement and insurance company's they keep track of your driving ever if you disable to promotions they still log information and share it with law enforcement and insurance company's while this might not seem like a big deal wait until the cops show up at your door because you were driving about the posted speed limit or wait until your insurance premium goes up because of what Gas buddy is reporting Don't trust don't use gas buddy

1
Date of experience: Sep 08, 2023
Dandyskillz
Don't trust Gas buddy

Don't trust Gas buddy Gad buddy will do everything in their power to complete screw you over just for fun read there privacy policy in witch it clearly states they will share information with law enforcement and insurance company's they keep track of your driving ever if you disable to promotions they still log information and share it with law enforcement and insurance company's while this might not seem like a big deal wait until the cops show up at your door because you were driving about the posted speed limit or wait until your insurance premium goes up because of what Gas buddy is reporting Don't trust don't use gas buddy

1
Date of experience: Sep 08, 2023
Don’t give these people access to your bank account!

I had been a loyal customer since 2020, but this recent incident has me fuming! I had fraud on my bank in August and had to freeze everything, so my $9.99 monthly fee was “returned.” About a week later, a charge comes through for $23.80 from GasBuddy. I know I haven’t gotten gas lately, so I email customer service and ask what this charge is. Their representative, Cady, responds that it is their $9.99 fee plus a $15 return item fee. I reply that I never agreed to any egregious $15 fee just because their membership fee was declined. Cady responds with a snotty attitude saying, “All users must agree to our terms of service and that includes a non-sufficient funds clause.” Too bad for Cady, but I already read the terms of service and there is absolutely no mention of any dollar amount associated with their non-sufficient funds clause. I’m still waiting to see if they are going to refund me the full $23.80 and I will update the review when I find out. I will NEVER trust this company again and I have deleted my account with them.***Update***They never returned the money they stole from my account, I had to go through my bank and dispute the charge as fraud. Once my bank saw there was absolutely no mention of a bogus $15 fee, they immediately sided with me and returned my money. I hope Gas Buddy enjoys that chargeback, if they get enough, the major credit card companies will remove their right to use them as a payment method. They won’t be in business long after that. Good riddance Gas Buddy.

1
Date of experience: Sep 06, 2023
JP53
Don’t give these people access to your bank account!

I had been a loyal customer since 2020, but this recent incident has me fuming! I had fraud on my bank in August and had to freeze everything, so my $9.99 monthly fee was “returned.” About a week later, a charge comes through for $23.80 from GasBuddy. I know I haven’t gotten gas lately, so I email customer service and ask what this charge is. Their representative, Cady, responds that it is their $9.99 fee plus a $15 return item fee. I reply that I never agreed to any egregious $15 fee just because their membership fee was declined. Cady responds with a snotty attitude saying, “All users must agree to our terms of service and that includes a non-sufficient funds clause.” Too bad for Cady, but I already read the terms of service and there is absolutely no mention of any dollar amount associated with their non-sufficient funds clause. I’m still waiting to see if they are going to refund me the full $23.80 and I will update the review when I find out. I will NEVER trust this company again and I have deleted my account with them.***Update***They never returned the money they stole from my account, I had to go through my bank and dispute the charge as fraud. Once my bank saw there was absolutely no mention of a bogus $15 fee, they immediately sided with me and returned my money. I hope Gas Buddy enjoys that chargeback, if they get enough, the major credit card companies will remove their right to use them as a payment method. They won’t be in business long after that. Good riddance Gas Buddy.

1
Date of experience: Sep 06, 2023

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Business Details

  • GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.

  • language https://gasbuddy.com

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