Review Time
No longer receiving the 20 cent/gallon discount for the GasBuddy Premium membership. I have tried to contact support for over a week now and have got no reply. I have not exceeded the 50 gallon/month limit. No customer service is the biggest problem here. Will be canceling my membership next month
No longer receiving the 20 cent/gallon discount for the GasBuddy Premium membership. I have tried to contact support for over a week now and have got no reply. I have not exceeded the 50 gallon/month limit. No customer service is the biggest problem here. Will be canceling my membership next month
Just returned from filling up at Sam’s warehouse in Ontario California. When I looked at my gas buddy app while in line it said the price for regular was $5.39. The service station at the Sam’s Club is very small and the line was very long I must’ve waited for 30 minutes before I got up to a station pump when I did I noticed that the price was not $5.39 but $5.69. Even while in line my gas buddy app said $5.39. This was an expensive disappointment. I could’ve gone to Costco which was not very far from where I was at and filled up for less money. In either event you should be able to rely on an app to give you the most recent results. This obviously was not the case and I am truly disappointed in the gas buddy app. Don’t know if I use it anymore.
Just returned from filling up at Sam’s warehouse in Ontario California. When I looked at my gas buddy app while in line it said the price for regular was $5.39. The service station at the Sam’s Club is very small and the line was very long I must’ve waited for 30 minutes before I got up to a station pump when I did I noticed that the price was not $5.39 but $5.69. Even while in line my gas buddy app said $5.39. This was an expensive disappointment. I could’ve gone to Costco which was not very far from where I was at and filled up for less money. In either event you should be able to rely on an app to give you the most recent results. This obviously was not the case and I am truly disappointed in the gas buddy app. Don’t know if I use it anymore.
No human beings work in customer service. Only reply you will get when leaving a message is a Email Bot reply that says nothing about your issue. Same goes when emailing them. Extremely poorly run company and zero customer support. Beware!
No human beings work in customer service. Only reply you will get when leaving a message is a Email Bot reply that says nothing about your issue. Same goes when emailing them. Extremely poorly run company and zero customer support. Beware!
Put in for a GasBuddy card in June. It got shipped (supposedly). It is now almost a month and still no card. Customer Support still emails me reminders to activate and take advantage of the savings, but can’t seem to mail the card so it gets delivered. Good thing I went with the free membership. Customer Support bots tend to respond more often than an actual human. Honestly at this point I’m just going to consider deleting my account. Waste of my time waiting for a savings card and dealing with incompetent customer service.
Put in for a GasBuddy card in June. It got shipped (supposedly). It is now almost a month and still no card. Customer Support still emails me reminders to activate and take advantage of the savings, but can’t seem to mail the card so it gets delivered. Good thing I went with the free membership. Customer Support bots tend to respond more often than an actual human. Honestly at this point I’m just going to consider deleting my account. Waste of my time waiting for a savings card and dealing with incompetent customer service.
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GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.
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