Review Time
Absolutely horrible, this new card. Constantly get limit reached at the pump and I have to use a different card to finish filling my car. When you reach out to Customer Service, they asked the same questions over and over and over so it must be a bot. Done with this useless BS.
I have a new phone. My app. was transferred from my old phone & I had to login. It kept sending me in circles. I couldn’t register my gas buddy card in my account. I used their chat app they could not answer my question & stated they would have to transfer me to a tech. It asked for my credit card number & I asked how much it would cost. She said $45. I told her to for get it. It was not worth it to save 3 cents a gallon. I would rate their customer service 0 if I could..
I have a new phone. My app. was transferred from my old phone & I had to login. It kept sending me in circles. I couldn’t register my gas buddy card in my account. I used their chat app they could not answer my question & stated they would have to transfer me to a tech. It asked for my credit card number & I asked how much it would cost. She said $45. I told her to for get it. It was not worth it to save 3 cents a gallon. I would rate their customer service 0 if I could..
Worst customer service I have ever experienced. My account was set up with an email I no longer have access to, so I simply wanted to change the email address. Since I cant access my old email, it is impossible to change it. Tried contacting GasBuddy multiple times via email per their instructions, finally got a response that my email was outside normal working hours. I sent my email at 10:49 am EST on a Friday. I then sent another email on a Monday at 11 am and again was told its outside their business hours, which are Mon - Fri 9 am - 5 pm EST...Worst service ever!
Worst customer service I have ever experienced. My account was set up with an email I no longer have access to, so I simply wanted to change the email address. Since I cant access my old email, it is impossible to change it. Tried contacting GasBuddy multiple times via email per their instructions, finally got a response that my email was outside normal working hours. I sent my email at 10:49 am EST on a Friday. I then sent another email on a Monday at 11 am and again was told its outside their business hours, which are Mon - Fri 9 am - 5 pm EST...Worst service ever!
My membership was discontinued without a notice or warning. I had been a member for over 10 years. I attempted to open my account only to find out it had been closed. No explanation or warning. I have attempted to contact them several times to no avail.
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GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.
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