Review Time
We have 120 vehicles running Surecam dual facing cameras for over a year now. Just for starters we’ve had zero hardware or software issues which is amazing!We had a difficult choice to make in going with camera technology because we did experience some push back from drivers. However the end result was an 80% reduction in incidents the first year and the loss of drivers was minimal at 2%. The payback was immediate and going into the second year we have experienced yet an additional 50% reduction over the first year! The video quality is amazing even at night. We have actually used video downloaded in defense for accidental and injury claims. This data is invaluable for a company and video tells a much greater story than telematics data. The customer support is always on point and we have never gone over 24 hours without an explanation and resolution. Top marks on support!!We serve a rough industry with large trucks and small and Surecam is highly recommended for any operation!
Said i could cancel if it didn’t like it Never 1 video recovered tried for over a year Then they sent a bill for thousands to cancel. Horrible video/softwear/bad connection. They never fixed or upgraded any of the issues. Bait and switch
SureCam has been an invaluable partner in helping us manage our fleet, regardless of its size. Their dashcam system provides high-quality, reliable footage that’s easy to access and review—making incident management, driver accountability, and overall fleet safety significantly more efficient.What truly sets SureCam apart is the outstanding support we receive from our account manager, Darren. He consistently goes above and beyond—responding promptly to our many questions, no matter how frequent or detailed, and always providing clear, practical solutions tailored to our needs. His knowledge and dedication have made a real difference in how we operate and maintain our fleet.We highly recommend SureCam to any business looking for a smart, supportive, and scalable vehicle camera solution.
Our Account Manager Darren P is exceptionally prompt and helpful. We are extremely happy with the service we have received in terms of set up and having tried many other service providers for vehicle tracking, SureCam definitely outshines the rest!
We have just transferred our tracking system over to SureCam and have been so impressed with the whole process from start to finish. Installation process has been quick and easy to arrange, time to fit the equipment has been quick and done in a professional manner and the support we have received has been exceptional.
The product we have from Surecam (forward facing dash cams with cloud storage etc.) is market leading in quality. Our account manager and the installation staff are extremely helpful and accommodating for what can sometimes be difficult situations.
An excellent business to work with. The technology does exactly what it's supposed to, and their customer service and communication is exceptional. In a crowded market of telematics and camera suppliers, SureCam really stand out. Wouldn't hesitate to recommend.
We have been dealing with surecam for a number of years and they give great service always , have great communications and all the staff try go above and beyond. Camera systems are great, great quality, we have managed to avoid a couple of insurance claims because of these.Our Account Manager is Darren Proud and he is always there if we need anything any day or time, nothing is too much, a great assesst to surecam and us.
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