Name: gasbuddy.com
Telephone: 000000000
Rating: 1.2

Monroe Cropes Guest

My membership was discontinued without…

My membership was discontinued without a notice or warning. I had been a member for over 10 years. I attempted to open my account only to find out it had been closed. No explanation or warning. I have attempted to contact them several times to no avail.

Date of experience: Nov 03, 2025

Teresa Lee Guest

5 months ago

Very frustrating prices are never…

Very frustrating prices are never accurate. Drove across town and wasted my time and gas.

Date of experience: Oct 21, 2025

Teresa Lee Guest

5 months ago

Very frustrating prices are never…

Very frustrating prices are never accurate. Drove across town and wasted my time and gas.

Date of experience: Oct 21, 2025

Emilee Page Guest

6 months ago

ive been using it for years and id…

ive been using it for years and id deffinetly saves me money. my only issue is it isn't connected with upside correctly so i typically have to look at which app has the better offer everytime i pull up to a gas station.

Date of experience: Oct 10, 2025

Emilee Page Guest

6 months ago

ive been using it for years and id…

ive been using it for years and id deffinetly saves me money. my only issue is it isn't connected with upside correctly so i typically have to look at which app has the better offer everytime i pull up to a gas station.

Date of experience: Oct 10, 2025

Jason C Guest

6 months ago

If I could give zero stars

If I could give zero stars, I would. I've been a customer for more than 7 years and only recently (seems like when they switched to GasBuddy+) I've had nothing but issues and problems with their app and website. Their customer service (Brandi) is beyond horrible. She has zero understanding of how to help resolve the issue. She's asked the same question FIVE times and every time, I have given her the information she requested. The sad part is? She wanted to verify my email. Screenshots and five confirmations later, she is still unable to ask the next question. The app...horrible. The website...horrible. The customer service? A JOKE.

Date of experience: Sep 29, 2025

Whitney Elliott Guest

6 months ago

The new card rollout is horrible -- and where are the human beings???

The new card rollout is horrible. There is no way to talk to a human being. Company used to be good. Horrible, horrible, horrible now.

Date of experience: Sep 22, 2025

Guy Amoresano Guest

7 months ago

The customer service experience is beyond awful

The customer service experience is outrageously bad. Good luck connections with a human. I had my gas buddy card declined owing entirely to issues on their side of the transaction. After being forced to make a written customer service request because nobody answers the phone, I was told to expect a response in FIVE BUSINESS DAYS. Imagine traveling cross country and your gas card provider thinks 5 days is an appropriate response time when you’re have a problem buying gas!!!

Date of experience: Sep 09, 2025

David S. Guest

7 months ago

I received a credit card from the…

I received a credit card from the company. I recently changed our bank account, and I linked the new one. Ever since we did that none of our credit card(s) work. Everything is setup, the company keeps charging a monthly fee, but the card(s) do not work! It is almost impossible to get a live person to help you! If they do not fix this in 48hrs I am going to close my account.

Date of experience: Aug 29, 2025

Marsha Cuddington Guest

7 months ago

Wish I could give zero stars

Wish I could give zero stars for their new Rewards program. After putting in the time and effort to earn points for redemption, I've been waiting for two weeks and still cannot reach a human. Deleting the app and giving up!