gasbuddy.com

1.2
1.2 Based on 229 reviews

GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia....

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Average Rating

1.2

/
5

229 Reviews

5 Star
2%
4 Star
1%
3 Star
1%
2 Star
6%
1 Star
90%

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Leon Baker
Waste of Time

This app is based solely on users putting in the price of gas at individual stations. My wife and myself tried using it for about 6 months, 99% of the time the prices were outdated. Also hard a hard time with gas stations in our town even being available. Ultimately, was a complete waste of time, very frustrating.

1
Date of experience: Apr 01, 2025
Blake Wright
Waste of Time

This app is based solely on users putting in the price of gas at individual stations. My wife and myself tried using it for about 6 months, 99% of the time the prices were outdated. Also hard a hard time with gas stations in our town even being available. Ultimately, was a complete waste of time, very frustrating.

1
Date of experience: Apr 01, 2025
If I could give it zero stars

If I could give it zero stars, I would. Customer service is horrible, absolutely the worst customer service in America.

1
Date of experience: Mar 27, 2025
Edgar Kelly
If I could give it zero stars

If I could give it zero stars, I would. Customer service is horrible, absolutely the worst customer service in America.

1
Date of experience: Mar 27, 2025
Tyler Clark
Absolutely horrible customer service…

Absolutely horrible customer service .Mostly bots and the humans are just as bad.They do not answer calls or respond.This company will be destroyed and there will be dancing in the street.I have never seen such poor customer support .It is beyond words how bad it is .I will never ever ever ever use this app again.They are thieves.They deactivate your card but won't deactivate you from their ap.They have a long way to improve to be horrible .A real company like upside has already given me over $400.This gang of thieves jar not given be 1 penny.They don't deserve 1 star ,they deserve -5 stars.Unbelievably horrible

1
Date of experience: Mar 19, 2025
Wes C.
Absolutely horrible customer service…

Absolutely horrible customer service .Mostly bots and the humans are just as bad.They do not answer calls or respond.This company will be destroyed and there will be dancing in the street.I have never seen such poor customer support .It is beyond words how bad it is .I will never ever ever ever use this app again.They are thieves.They deactivate your card but won't deactivate you from their ap.They have a long way to improve to be horrible .A real company like upside has already given me over $400.This gang of thieves jar not given be 1 penny.They don't deserve 1 star ,they deserve -5 stars.Unbelievably horrible

1
Date of experience: Mar 19, 2025
Katy
gasbuddy support sucks

gasbuddy support sucks! I have opened 4 support tickest with them and have never received any response. When you try their "chat" the bot finally after many rounds of questioning puts you in line for a support person, then tells you to wait for them, then takes forever waiting, and then while you are doing something on another web page the support person comes on and if you do not immediately respond to them they cut you off and mark the support ticket closed. And, if you do get ahold of one and they can't resolve your issue, which they never can, they send your support ticket up the line to gasbuddy and they never contact you back. Then if you try to call, you get a message to call during business hours, even though it is during business hours and the call ends.

1
Date of experience: Mar 06, 2025
Margie B.
gasbuddy support sucks

gasbuddy support sucks! I have opened 4 support tickest with them and have never received any response. When you try their "chat" the bot finally after many rounds of questioning puts you in line for a support person, then tells you to wait for them, then takes forever waiting, and then while you are doing something on another web page the support person comes on and if you do not immediately respond to them they cut you off and mark the support ticket closed. And, if you do get ahold of one and they can't resolve your issue, which they never can, they send your support ticket up the line to gasbuddy and they never contact you back. Then if you try to call, you get a message to call during business hours, even though it is during business hours and the call ends.

1
Date of experience: Mar 06, 2025
KrosHksLeon
Wrong by 45%

My car has a 50 litre (13gal) gas tank. Anytime I use GasBuddy is to get a general idea of gas prices along the route I want to take. That's all its good for. The app thinks its going to take me five gas tanks to use 150L of fuel. The milage on the GB map is fairly close to what Google maps says for actual distance. I get about 700kms for a tank of gas on highways. A bad drive gets me 600kms. Yet, GasBuddy is positive that I need two additional tanks of gas? I don't plan on running out of gas each time I roll into a gas station; but, this app's math suggests my car A) has a 30L tank or B) I only get 370kms for one tank of gas--both inaccurate by about 45%. Driving 1800kms with a 50L tank @600kms/tank suggests three tanks of gas, and that's with bad driving practices.

1
Date of experience: Mar 03, 2025
Rogers
Wrong by 45%

My car has a 50 litre (13gal) gas tank. Anytime I use GasBuddy is to get a general idea of gas prices along the route I want to take. That's all its good for. The app thinks its going to take me five gas tanks to use 150L of fuel. The milage on the GB map is fairly close to what Google maps says for actual distance. I get about 700kms for a tank of gas on highways. A bad drive gets me 600kms. Yet, GasBuddy is positive that I need two additional tanks of gas? I don't plan on running out of gas each time I roll into a gas station; but, this app's math suggests my car A) has a 30L tank or B) I only get 370kms for one tank of gas--both inaccurate by about 45%. Driving 1800kms with a 50L tank @600kms/tank suggests three tanks of gas, and that's with bad driving practices.

1
Date of experience: Mar 03, 2025

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Business Details

  • GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.

  • language https://gasbuddy.com

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