gear-tech.co.uk

1.5
1.5 Based on 500 reviews

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Average Rating

1.5

/
5

500 Reviews

5 Star
10%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
88%

All Reviews

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Review Time

Emanuel
Extremely dissatisfied with this service.

I would rate this service lower than one star if possible. I bought a door mat that turned out to be significantly overpriced compared to similar options. This wouldn't have been an issue if it had been accurately represented, but it wasn't. I tried to get a refund because the quality was very poor and it looked nothing like the images. The design on the mat was merely printed on, while the photos suggested it had a textured appearance, and it was too thin to serve its purpose. Later, I found what seemed to be the same product from a competitor, and the difference was astonishing. It's remarkable how this service managed to create a subpar version of a door mat, yet they remained unyielding when I lodged a complaint. We provided them with photos comparing what we received to what was advertised, but to no avail. We received a lengthy apologetic email in response, but it essentially avoided addressing the refund request. They also refuse to honor their 30-day return policy despite the issues. The entire experience feels like a scam, so I strongly recommend staying away.

1
Date of experience: Nov 30, 2025
Louise Johnson
Steer Clear of This Service!

I strongly recommend avoiding this service! It appears to be linked to a supply chain with delivery times reaching up to 45 days. After waiting two weeks for my order without any updates, I expressed my concerns and was instructed to contact a number in China for courier information. This is simply unacceptable. I advise steering clear of this entirely.

1
Date of experience: Nov 27, 2025
Robbie Johnson
Total scam

Total scam. Sold me two trackers that didn’t function. They kept requesting videos using different devices and apps, but ultimately, it still didn't work. When I asked for a refund, they informed me it was beyond their 14-day policy. I wasted both time and money on ineffective technology. Avoid this at all costs.

1
Date of experience: Nov 27, 2025
KF34
Another regretful customer!

I’m yet another customer who neglected to read the negative reviews prior to ordering and now I truly regret it. I ordered a GPS Bike Tracker, which took around three weeks to arrive from overseas, with instructions only in a foreign language. When I attempted to download the software from the app store, the reviews were terrible. I reached out to the support team, but they refused to accept a return unless I paid a significant shipping fee. Even though the product was unsuitable, they wouldn’t budge, leaving me out of pocket. Avoid!

1
Date of experience: Nov 26, 2025
STEER CLEAR OF THIS COMPANY

STEER CLEAR OF THIS COMPANY. Their website claims hassle-free returns, but you won't be able to return anything.

1
Date of experience: Nov 26, 2025
Brian Wilson
Impressed by the swift response.

I was impressed by how quickly my issue was resolved. The initial contact escalated my problem to a representative who acted promptly to assist. I felt genuinely heard and confident my issue would be addressed. Following the suggestions provided allowed them to identify the problem and organize a resolution. Very helpful, thank you.

5
Date of experience: Nov 26, 2025
Frances Coleman
Lesson learned!

Lesson learned!! Always read reviews before placing an order. As other customers have mentioned, their returns policy is terrible and customer service even worse. If I could leave negative stars, I would. AVOID THIS COMPANY!!!

1
Date of experience: Nov 25, 2025
Justin
WARNING: SCAM COMPANY

THIS COMPANY SHOULD BE SHUT DOWN DUE TO HAVING OVER 86 PERCENT NEGATIVE FEEDBACK FOR SCAMMING CUSTOMERS WORLDWIDE. BEWARE OF ORDERING FROM THEM; YOU WILL BE VERY DISAPPOINTED AND OUT OF POCKET. RED FLAG WARNING—YOU'VE BEEN WARNED TO STAY AWAY!!!

1
Date of experience: Nov 25, 2025
Tobias Wilson
Absolute scam, please avoid...

Absolute scam, please do not buy from them. They take your money, take weeks to deliver, and then claim they can’t issue a refund because you need to contact them first for authorization to return items. Don’t waste your money on this absolute disaster.

1
Date of experience: Nov 24, 2025
Kelly Ross
Regretful experience

I have reviewed this service before and have never received a refund or a response. Please, do not purchase from this company, especially with the holidays approaching.

1
Date of experience: Nov 24, 2025

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