gearchangeonline.com

4.8
4.8 Based on 201 reviews

Arai helmets - Gearchangeonline are one of the UK’s largest online retailers. Our huge stocks of Motorcycle Helmets, Boots, Gloves, Leathers are constantly on sale display which in our showroom....

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Average Rating

4.8

/
5

201 Reviews

5 Star
90%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
3%

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Review Time

Kim
Excellent customer service

EXCELLENT customer service and quick delivery. I had an issue ordering a pair of sunglasses (my side - nothing to do with the company) and Kim from customer services called me immediately when she saw my order hadn't properly gone through. She sorted everything out and posted the parcel immediately so I had it in time for a birthday present. I then had to make a change for a different pair of sunglasses (!) and Louise organised an exchange immediately. BRILLIANT staff - I'll definitely be using the company again in the future and spreading the word as they are very reasonably priced.

5
Date of experience: Apr 08, 2026
Francis Lee
After having repeated poor experiences with one of the large brick and mortar motorcycle accessory s

After having repeated poor experiences with one of the large brick and mortar motorcycle accessory stores I thought I'd give these guys a go and the experience was perfect from start to finish. Spoke to someone on the live chat, agreed a fantastic deal on a new helmet, invoice sent instantly and I received my helmet the very next day in perfect condition. Will definitely be using Gearchangeonline for any future purchases. Thank you again.

5
Date of experience: Apr 07, 2026
Francis Lee
Excellent company!

After having repeated poor experiences with one of the large brick and mortar motorcycle accessory stores I thought I'd give these guys a go and the experience was perfect from start to finish. Spoke to someone on the live chat, agreed a fantastic deal on a new helmet, invoice sent instantly and I received my helmet the very next day in perfect condition. Will definitely be using Gearchangeonline for any future purchases. Thank you again.

5
Date of experience: Apr 02, 2026
customer
Excellent service

Excellent service and fast delivery as usual

5
Date of experience: Mar 25, 2026
Mark
Had a absolutely fantastic experience…

Had a absolutely fantastic experience from the moment I walked through the door , Warren clearly has a massive knowledge of all the products , even spent time with my son discussing helmets ( he is 16 in 6 months) , nothing was too much trouble, first time here and glad I went , if Warren is not the owner he is a absolute credit to the business. See you in 6 months

5
Date of experience: Mar 21, 2026
Great range of products,very…

Great range of products,very knowledgeable staff ,great service

5
Date of experience: Mar 12, 2026
Nicole Nixon
Perfect service

Easy to order from their website, confirmation came immediately. Received item next day - free postage!!!! Amazing service. Item is perfect, as described on the site and the cheapest available anywhere. I actually struggled to get this size where I normally shop and anywhere else I looked. I will definitely use gear change again!

5
Date of experience: Mar 12, 2026
Brian Rosborough
Excellent price mega fast free delivery…

Excellent price mega fast free delivery through DPD have purchased from these before so no how reliable they are

5
Date of experience: Feb 22, 2026
Matthew Simpson
Speed of dispatch and delivery

Speed of dispatch and delivery. Customer Service response.

5
Date of experience: Jan 28, 2026
Riff
Great service

Great service

5
Date of experience: Jan 27, 2026

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