Review Time
My experience with AKKO was great, they respond fast, they are very calm, they are respectful, and much more. I would for sure recommend AKKO for someone who's looking for an insurance. They will be helping you a lot with everything.
The experience at Get Akko was not very good. I bought their yearly protection plan on my mobile phone without even reading the fine print and when I attempted to get my claim done when I lost my phone they denied my claim until I filed a complaint at the police.I have attempted to tell him that I had lost my phone and not been robbed, and therefore it was not such a good idea to place a theft claim on the support team, but their staff members merely refused to listen to me and assist. It seemed like a process that was not helpful and flexible, and I wasted time and money.The terms of Get Akko are not well put across and their handling of claims is irritating and unhelpful. I would highly advise people to read the fine print of their plans before purchasing them as the coverage is far less than what it is being marketed to be.
My iPad stopped working and I filed a claim with Akko. The representative who assisted me was very courteous and extremely expedient. My case wasn’t a regular one — when the claim was approved, I was out of the country. I asked the representative to hold the exchange until I returned, and she kindly did so. Upon my arrival, I received the payment without any issue. As usual, Akko responded promptly and professionally. Highly recommended!
They took my money but failed to communicate with me properly. No phone support to call. I've requested to cancel the service but we'll see if they actually do. Can i give a star NEGATIVE review??? If they don't promptly refund my $24.95, I will give as many bad reviews as I can, anywhere I have the option. I will also be calling my bank soon if I don't get a prompt refund.
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AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers.
AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment.
Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan.
Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote!
What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market.
With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.See more
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