getwaave.com

4.4
4.4 Based on 13 reviews

WAAVE is the #1 payment enabler for High-Compliant Merchants. We provide compliant payment processing for e-commerce and retail sellers in a variaty of High Risk industries. WAAVE Payments are unique as we protect the merchant, the acquiring bank and t...

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Average Rating

4.4

/
5

13 Reviews

5 Star
85%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
15%

All Reviews

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Review Time

Xavier Price
Earned my complete trust in paying with WAAVE again in the future!

I was getting scammed by a seller I’ve used many times named socraticsolutions.us & if I am being honest, I was not feeling optimistic that WAAVE would help. Well, I am happy to admit that I was very wrong because Mariana Otero the Merchant Success Manager made certain I got my money returned!! I did have to message a few times but, in the end, she came through in a big way & I got a full refund! Moving forward I will have complete trust in paying with WAAVE again in the future!

5
Date of experience: Sep 15, 2024
Rosie Morgan
Amazing customer service

Amazing customer service! I had an issue with my account and with one email, they fixed it.

5
Date of experience: Mar 21, 2024
Gideon
There resolution center is great

I had an issue with a merchant and I contacted WAAVE about it, they shared their resolution center link and I started a claim. The problem was solved within 24hrs, ZERO dramas. I never added a password to my WAAVE profile so I didn't know I could get this level of help. Totally worth it!

5
Date of experience: Dec 05, 2023
champi4544
contacted customer service for an order…

contacted customer service for an order that I had trouble with. quick response and they resolved my issue very quickly. would highly recommend

5
Date of experience: Dec 04, 2023
Paddy Foster
They're great

They're great, I want to sell CBD legally and they do everything that's needed compliance-wise. Excellent customer support as well.

5
Date of experience: Dec 01, 2023
Collin P.
Waave is legit but excessive

Waave is legit but excessive compliance. They don't give any control to their vendors and have excessive compliance. They block products that are legal and don't know how to read COAs correctly. They implement ID uploads when they don't need to which makes companies look bad. Find a better processor who has less control.

1
Date of experience: Oct 05, 2023
Craig Anderson
Credit card info was stolen after 1…

Credit card info was stolen after 1 sole transaction by WAAVE. I repeat this is the only provider that was used for my account in some time. Almost immediately after that transaction, account was used for a laundry list of fraud transactions. My system is protected by a robust security package so the theft did not occur locally.

1
Date of experience: Aug 24, 2023
Patty B.
I've had a great experience working with WAAVE & I highly recommend them!

I've been using WAAVE to buy cannabis seeds and other products and I'm here to say that they're very reliable, professional, very responsive, and they care about their customers' experience and will go above and beyond to make us, customers happy!I had the pleasure of working with Leti Ferrari in WAAVE customer support regarding using them as a payment processing platform on a seed bank website as well as making payments through WAAVE and had an issue with one of the merchants who uses WAAVE and Leti was able to resolve my problem quickly, efficiently, in a very professional manner. I can't say enough how happy I am with WAAVE and what they are doing for their customers and business owners alike. I highly recommend WAAVE to anyone looking to buy something and use them to process their payment, and to any business owner looking to create or add a credit/debit card payment processing option especially for cannabis seeds banks and/or dispensaries!

5
Date of experience: Jun 05, 2023
Xenos_1559
I love WAAVE

I love WAAVE! A safe and secure way to pay.

5
Date of experience: Aug 05, 2022
Harwood Adams
Waave is a great solution to all our…

Waave is a great solution to all our processing needs, we have been with them for a while now and the service and platform is amazing. The improvements they keep adding help with the day to day workflow of our business. -BuyOPMS

5
Date of experience: Aug 05, 2022

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Business Details

  • WAAVE is the #1 payment enabler for High-Compliant Merchants.

    We provide compliant payment processing for e-commerce and retail sellers in a variaty of High Risk industries.

    WAAVE Payments are unique as we protect the merchant, the acquiring bank and the buyer from indivertibly breaking the law.

    We work with merchants in Kratom, CBD, Functional Mushrooms, Hemp products and many more.

    WAAVE is backed by a number of US-based banks and Financial Service providers.

    WAAVE is a women and diversity own and operated Fintech CompanySee more

  • email Support@getwaave.com
  • call 5034546828
  • language https://getwaave.com

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