Review Time
I am still trying to get over what an amazing company this is. 😃 I can’t thank you guys enough, sent my irons off Wednesday, email with confirmation they were fixed Thursday and back working perfectly by Friday! 4th emergency service!
Highly recommend and would use again (although doubt I will need to as they did such a thorough job). I based my selection of this company on the Trustpilot rating vs other service providers and was not disappointed. The turnaround time was incredibly quick, and not only was the original fault repaired, but also a few others as well, as the company did a full servicing of my GHD straighteners before returning to me. My only note to other customers is that the company uses Royal Mail as their return shipper - and I believe all other competitors do to, with a rare exception of a courier service for in inflated cost. This information is readily available on their website and I proceeded with the purchase understanding this given the quality of reviews. Noting this here though as I know other consumers, as well as myself, try to avoid Royal Mail shipping where possible as they’re far inferior to other shippers, however worth saying that my parcel was undamaged on arrival (which I know may not be guaranteed for some, depending on the standard of Royal Mail in other areas)
Very efficient service, with email updates throughout. Posted my GHDs via Royal Mail Signed-For on the Friday, and I received them back, good as new, the following Tuesday. I have another set of GHDs which have been playing up, so I expect I will be using this service again at some stage! Thank you so much. 5*
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We offer GHD Hair Straightener repairs via post and also new and refurbished spare parts via our website. If you are not sure what might be wrong with your irons, then have a look at the "Repair Info" section of our website which should tell you everything you need to know!
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