gigasure.com

4.6
4.6 Based on 160 reviews

At Gigasure, we believe Travel Insurance should adapt to your journey, not the other way around. That’s why we offer customisable Travel, Backpackers, Car Hire Excess Insurance and Van Hire Excess Insurance, allowing you to tailor your cover by adding or ...

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Average Rating

4.6

/
5

160 Reviews

5 Star
76%
4 Star
16%
3 Star
2%
2 Star
1%
1 Star
5%

All Reviews

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Review Time

Adrian Rake
You only find out how good an insurance company is when you have to make a claim. Poor communication

You only find out how good an insurance company is when you have to make a claim. Poor communication I had to chase up several times for what was a simple change of health claim. Gigasure offload their claims to IMG global who are equally as poor communicating. When I did get an email it was always saying it was in progress and I should hear something in 5 days. Even when they approved the claim it was another 7 days before I received payment. A total of 2 months for a simple claim. Wouldn't use Gigasure again.

3
Date of experience: Mar 02, 2026
Amber Harrison
If you think you’d be covered for any war conflict that starts abroad when you are away think again

No cover for current conflict abroad in the Middle East. Stuck in Thailand with- No cover for accommodation No cover for cancelled flights No cover for foodThey provided no assistance whatsoever apart from say they don’t cover these situations

1
Date of experience: Mar 01, 2026
Frank Cooney
I found Gigasure on line

I found Gigasure on line and they where giving a good and fare price for holiday insurance, very pleased with my purchase.

5
Date of experience: Mar 01, 2026
edward
Top insurance

Went without a hitch loved how it also goes into the wallet easy to follow instructions

5
Date of experience: Mar 01, 2026
Mr Hill
Very competitive

The process was easy and quick. The price was competitive and cover was same or similar to other products that were more expensive.

5
Date of experience: Mar 01, 2026
Lesley Batchelor
Easy site to use

Easy site to use, competitive prices just what i was looking for

5
Date of experience: Mar 01, 2026
Annmarie Pattinson
Would highly recommend 😊

5
Date of experience: Mar 01, 2026
Mrs Dobson
Good service

5
Date of experience: Mar 01, 2026
Karen Gibbs
Easy to get on web site

5
Date of experience: Mar 01, 2026
John
Great price

Great price, met our requirements.

5
Date of experience: Mar 01, 2026

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Business Details

  • At Gigasure, we believe Travel Insurance should adapt to your journey, not the other way around. That’s why we offer customisable Travel, Backpackers, Car Hire Excess Insurance and Van Hire Excess Insurance, allowing you to tailor your cover by adding or removing benefits to match your specific needs and budget. With the Gigasure app, we put control in your hands, enabling you to easily manage, purchase, and Boost your policy mid-term.


    Gigasure is innovating the travel insurance industry, redefining how insurance is delivered and experienced providing added value for the end user. With flexible, customisable policies, real-time parametric benefits through GigaShield, and a powerful, user-friendly app, Gigasure empowers UK travellers to take control of their journeys. From on-demand cover upgrades to instant payouts for flight and baggage delays, we’ve built a smarter, tech solution that simplifies policy purchasing and management. By blending digital tools with a deep understanding of modern travellers’ needs, Gigasure is leading the way in making travel protection safer, more seamless, and more responsive than ever before.


    Explore the world confidently with Gigasure, knowing you have reliable, responsive insurance that truly understands your needs.
    See more

  • email customercare@gigasure.com
  • call 02045872875
  • language https://gigasure.com

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