Review Time
I must admit I was a bit sceptical about buying verifocal glasses online. How wrong I was. I wanted some ‘rainbow’ coloured frames & glasses direct had just what I needed. It was so easy to put my prescription in & they contacted me by email for the exact measurement for the verifocal lens. I had a good choice of lens as well also tinting all that the high street optician offered Glasses Direct offered but all at a much more competitive price. I ordered I pair for everyday & another pair as sunglasses & both didn’t cost anywhere near the price of one pair at my high street opticians. They arrived within a week. I was amazed at the quality & the vision was perfect. They came well packed all I needed to do was to adjust arm length which they sent email to show me how to do this. It worked a treat. I cannot praise the service highly enough.
It was so easy to order glasses from here, I wish I had done it years ago.
The process really is simple from start to finish, as long as you have a copy of your prescription either scan or pdf from your optician, that was the hardest bit and everything is explained in each step.
Great choice of glasses and prices from £9 a pair.
I thought I would give this a go and wasn't expecting too much...but I have to say I am definitely happy with my glasses. I ordered 3 ...I have ordered online before from a another company and was very disappointed. I heard glasses direct were the best...so I gave it another go... definitely am very pleased and I will continue to do this in the future. I will always go to Glasses Direct. Thank you
I love being able to try at home, up to four pairs of your chose.
The are delivered quickly and very easy to send back when chosen. Send your eye tests results and very quickly you will receive you ready glasses. Delighted with the end results.
Recommend.
Being able to try at home, delivery is excellent with trails and easy to order and l am elderly so it must be. Once ordered my glasses 🕶️ came very quickly . Excellent fit and delightful to wear.
So after back and forth debate regarding my glasses and the issues regarding quality the company finally agreed to send me 50 percent refund back and I agreed to remove the negative review and say that they had refunded fifty percent of the money! However this morning I received a refund from them for £8.62 that is certainly not the fifty percent they promised and to
Prove it I will attach the email
They sent to me for proof! Below and for reference they have constantly called me saying they are refunding ! they have certainly not done this !! I asked for a full
Refund and they said no
But obviously fifty percent refund was clearly another lie !!!! Proof below
Thank you for your message, and please accept our sincere apologies for the distress this situation has caused you.
As per our records, a colleague has already spoken with you and an agreement was reached to process a 50% refund as a goodwill gesture. We truly hope this is seen as a fair resolution in the circumstances.
During our earlier call, you also mentioned that the matter had been resolved. With this in mind, we will now proceed to close the case.
Above is the contents of the email and they closed the case without my prior
Knowledge I asked them the case would be closed when I get my refund and as that's now still not happened and the amount is not
What they specified I feel it necessary to upload this information
Had a great experience with glasses direct. Lovely frames 70% discount on their best progressive lenses and they fit so well. Had an awful experience with a well known high street chain and can honestly say I will be using glasses direct for all my glasses moving forward. Brilliant!
Ordered a pair of reading glasses very good value for money and they sorted them out fast ,let down by the Royal Mail delivery service not the fault of this company they are very much recommended. just the Royal Mail have got to be a very bad courier
Excellent service from start to finish.. The process is so simple. Easy instructions and help if required. So quick and the price is excellent. Love the fact that you can trail certain frames at home . Highly recommend
I received my new prescription glasses around a week ago. My glasses were chosen by me after going through the vast amount of frames that are available via the website. I found it very easy to upload my prescription to the website and also to add some personal specifications. They arrived in around 10 days and we're perfect. I would definitely recommend the company to anyone is seeking a new or replacement pair of glasses.
Claim your business profile now and gain access to all features and respond to customer reviews.
origintrt.co.uk
hbgsolo.com
livharleystreet.co.uk
vyne.co.uk
helpyoumatch.com
www.chiropractorsbrighton.co.uk
diabeticwarehouse.org
eyeglasses.pk
clinical-partners.co.uk
remedytest.org