glasswells.co.uk

4.9
4.9 Based on 61 reviews

Glasswells are the largest independent home furnishings stores in East Anglia, providing a massive choice of quality furniture and beds, flooring, curtains, blinds and homewares since 1946. Make your house a home at Glasswells in Bury St Edmunds, Ipswich,...

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Average Rating

4.9

/
5

61 Reviews

5 Star
94%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
2%

All Reviews

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Review Time

Ryan H
We came in looking to buy our first sofa and carpet, Ben guided us through the whole process start t

We came in looking to buy our first sofa and carpet, Ben guided us through the whole process start to finish, he expertly found us exactly what we were after and we were sold.
Ben then helped us pick a matching carpet alongside James to compliment our new sofa and now they are both in, they look great and are exactly what we were after. James helped us measure our living/dining room up for the carpet and get us booked in swiftly for installation and deliveries. Both made the experience very settling and couldnt recommend them more!

5
Date of experience: Feb 26, 2026
Andy Watson
There was absolutely no pressure with regards to our furniture order and anything we asked was met w

There was absolutely no pressure with regards to our furniture order and anything we asked was met with a personal and professional answer.
We had a couple of coffees from the cafe and they were perfect too !
Many thanks to all involved.

5
Date of experience: Feb 01, 2026
Salma
Thrilled to have discovered this store! Excellent selection of quality furniture and great offers.

We are thrilled to have discovered this store! They offer an extensive selection of high-quality furniture along with some fantastic deals in January. The customer service is outstanding. The staff are friendly, knowledgeable, and very helpful. One representative was especially great at coordinating financing across different departments and worked diligently to find the best solution for us. The café is also wonderful. Highly recommend this place.

5
Date of experience: Jan 18, 2026
An excellent experience at the local branch

We had a fantastic experience at the local branch, which included a follow-up phone call the next day and another purchase. We were searching for a sofa and were unsure where to begin. After a brief discussion about our needs with a representative, we enjoyed an informative visit that led to our purchase. I must say, we have never encountered such a helpful and knowledgeable salesperson who was incredibly patient! The next day, a phone call for further inquiries with the same representative resulted in another sale. I would highly recommend this company for the quality of their products and the friendliness of their staff.

5
Date of experience: Jan 17, 2026
DE22
Grateful for the guidance!

Nigel's support made our sofa shopping experience much more relaxed. We appreciated the time to explore the store and try various options without feeling rushed.

5
Date of experience: Jan 12, 2026
Nicodemus Ross
Great local experience thanks to attentive service

In my visit to the local branch to look at beds, the representative was incredibly patient and informative. It was refreshing to not feel pressured, and we found the perfect bed within our budget. She even arranged an extra discount and confirmed the delivery date, truly reflecting well on the company.

5
Date of experience: Jan 11, 2026
sikula3198
Appreciated the help

We worked with a very knowledgeable and patient representative who understood our needs perfectly. It was a pleasure to meet such a helpful individual.

5
Date of experience: Jan 11, 2026
Colin Harris
Positive experience at the branch

During our visit to browse beds, the representative was very patient and informative, explaining the differences between mattresses without any pressure. We found the right bed within our budget, and she even secured us a discount and delivery date. A true asset to the company!

5
Date of experience: Jan 11, 2026
Wilfred R.
Impressed by the selection and service

I was very impressed with the variety and quality of the furniture and carpets. The representative was knowledgeable and patient while we made our decision. The transition to the carpet specialist was seamless, and we received great assistance in choosing the right style and color.

5
Date of experience: Jan 11, 2026
Ted Smith
Excellent assistance

The sales assistant was knowledgeable and patient. They offered valuable information and advice without being pushy.

5
Date of experience: Jan 10, 2026

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Business Details

  • Glasswells are the largest independent home furnishings stores in East Anglia, providing a massive choice of quality furniture and beds, flooring, curtains, blinds and homewares since 1946. Make your house a home at Glasswells in Bury St Edmunds, Ipswich, Haverhill, Saffron Walden and online.

  • email feedback@glasswells.co.uk
  • call 01284752804
  • language https://glasswells.co.uk

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