gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

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Clara Limbäck
Parcel is not there as shown in the…

Parcel is not there as shown in the proof of delivery picture. Probably stolen.

1
Date of experience: Jan 16, 2026
Franceys Allen
on time and pleasant

5
Date of experience: Jan 16, 2026
Neil French
Absolute liars

I received a notification through WhatsApp they had tried to deliver and I was not at home, however I was at home and have CCTV showing nobody attempted a delivery at any point throughout the day.I called DHL who said that they would send a message to the driver to make sure they delivered yet no delivery has come today.Par for the course for DHL who's delivery drivers only deliver when they feel like it and lie through their teeth when they can't be bothered.I even tried to use the "service point collection" option but this would mean an extra day delay, so I have to chance it with a redelivery on Monday and hope the deliver driver bothers to get out of bed.

1
Date of experience: Jan 16, 2026
Zoran Herceg
They have no idea who or where are their drivers

The parcel is lost, and they say they can’t even contact their driver. I can’t think of a failure more fundamental for a shipping company.

1
Date of experience: Jan 16, 2026
Sambor Ansion
Unreasonable waiting time

According to tracking parcel sitting in Dublin last 2 days. I tried call cc after 8min waiting I was 25th in que . Unreal

1
Date of experience: Jan 16, 2026
Sheila McCashin
Woeful

Sitting here at position 35 in the queue enquiring again about a parcel that was sent mid-December and arrived in the depot on 11 January. I called 2 days ago and they said it would be delivered before the weekend. But no 'out for delivery' email and now I have to try and make alternative arrangements for delivery as I'll be out all of next week. (Tho perhaps it wouldn't be delivered then anyway). I didn't choose this company and will check in future if anyone sending me stuff does as I will immediately cancel the order. They don't reply to emails.Update: They told me the parcel would be delivered by the end of the week but I had to change the delivery address because I was away. They delivered it to my house anyway. A neighbour spotted it in the garden and let me know which was fortunate as the cardboard box was getting soaked in the rain.

1
Date of experience: Jan 16, 2026
Amélie Michel
Top-notch online casino

Fantastic layout, numerous bonuses, quick payouts, highly recommend!!

5
Date of experience: Jan 16, 2026
Room for improvement

Could be better. I’ve made several deposits but haven’t had any wins.

2
Date of experience: Jan 16, 2026
orla mcgrath
Lazy Delivery Driver

The delivery driver made absolutely no attempt to approach the door of my house. He left my parcels on the pillar on the side of a very busy main road which allowed it to be very easily stolen, (We have CCTV footage of no attempt to approach the door or drive way) Also one of my parcels was electrical which was able to be seen on the packaging of the box and he left it in the rain which could have damaged product. This is the only delivery service that I have ever experienced poor delivery effort from. I'm very lucky a family member just by chance happened to notice my parcel while arriving to the house. Someone was also home if they had just bothered to ring the door bell and leave it at front door.

1
Date of experience: Jan 15, 2026
Catherine
Will avoid companies that use GLS to deliver

Ordered from MandM on the 10th of January, order dispatched on the 11th. I received an email from GLS saying they have my parcel and will deliver it on the 15th. I didn't receive my parcel and checked tracking on the 16th and it said undelivered. I rang GLS and the lady said the driver was too busy to deliver it and all she could do was send him a message. I checked tracking on the 18th it said my parcel was back in the centres. I emailed GLS asking where my parcel is and got an automatic reply saying someone will reply as soon as they can. I haven't heard back and my parcel is still in the parcel centre. I am so disappointed and will avoid buying from companies that use GLS to deliver.

1
Date of experience: Jan 15, 2026

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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