Review Time
I had a very frustrating experience with the service. I waited three days for my delivery, but the driver never arrived at my location even once. Each day, the tracking was updated with the same note stating "no one was at home," which was completely false — I was present all three days. There was no doorbell, no knock, and no call. Ultimately, I had to switch the delivery to parcel pickup just to finally get my package. This was a significant waste of time and very upsetting. The company needs to enhance delivery accuracy and driver responsibility.
The DHL Express UK website is relatively easy to use when you want to change delivery details, but it’s down to the driver to make the company look good. I have a great driver, he always waits for me to get to the door, he’s polite and friendly and a credit to DHL.
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.