Review Time
I have known this company for their excellent delivery of my goods right on time especially with driver Kennedy. I appreciate your work ethics and hope that you guys keep up the good work. Thanks for all that you do to ensure that our delivery arrives on time with no damages.
Completely incapable of actually delivering anything. 3 times out of 4 my package has been delivered to a shop 2 villages away. It was totally reasonable to them that I would drive an hour out of my way to do their job for them. Of those 3, only once did I get a message to let me know that was where it was, the other 2 I was supposed to guess that it was in this entirely random location? The remaining time I was delivered someone else's package, someone on the opposite end of Cork.I am currently still trying to track down a parcel that was "delivered" on Christmas eve. I refuse to go collect it, neither customer service nor the driver are responding to me so I'll try here.The incompetence is honestly incredible.
Item was sent in sealed package oiled to keep safe. It arrived ripped and soaking wet. Package torn to bits and protective wrapping ripped apart. The protective oil was washed away. Driver had no interest in the state of it. Item was received by GLS on 19th Dec but not delivered until 31st Dec. According to tracking it was moved from one Irish depot to another every single day except christmas day. According to tracking they could not deliver due to heavy traffic. SERIOUSLY!!! I wrote to them and they did nothing. No apology.Update, The company have asked me for details, I wonder if this is a PR exercise. I have already sent photos as requested, I have already have several emails with them in Dec so why say they would help now when they did not help then.
Item was sent in sealed package oiled to keep safe. It arrived ripped and soaking wet. Package torn to bits and protective wrapping ripped apart. The protective oil was washed away. Driver had no interest in the state of it. Item was received by GLS on 19th Dec but not delivered until 31st Dec. According to tracking it was moved from one Irish depot to another every single day except christmas day. According to tracking they could not deliver due to heavy traffic. SERIOUSLY!!! I wrote to them and they did nothing. No apology.Update, The company have asked me for details, I wonder if this is a PR exercise. I have already sent photos as requested, I have already have several emails with them in Dec so why say they would help now when they did not help then.
Item was sent in sealed package oiled to keep safe. It arrived ripped and soaking wet. Package torn to bits and protective wrapping ripped apart. The protective oil was washed away. Driver had no interest in the state of it. Item was received by GLS on 19th Dec but not delivered until 31st Dec. According to tracking it was moved from one Irish depot to another every single day except christmas day. According to tracking they could not deliver due to heavy traffic. SERIOUSLY!!! I wrote to them and they did nothing. No apology.Update, The company have asked me for details, I wonder if this is a PR exercise. I have already sent photos as requested, I have already have several emails with them in Dec so why say they would help now when they did not help then.
Item was sent in sealed package oiled to keep safe. It arrived ripped and soaking wet. Package torn to bits and protective wrapping ripped apart. The protective oil was washed away. Driver had no interest in the state of it. Item was received by GLS on 19th Dec but not delivered until 31st Dec. According to tracking it was moved from one Irish depot to another every single day except christmas day. According to tracking they could not deliver due to heavy traffic. SERIOUSLY!!! I wrote to them and they did nothing. No apology.Update, The company have asked me for details, I wonder if this is a PR exercise. I have already sent photos as requested, I have already have several emails with them in Dec so why say they would help now when they did not help then.
I booked 28th Dec my parcel, should be collected 29th, no courier no phone, no email. The same 30. I called, emailed and i heard, courier collecting today, nothing. If u want wast your money and your time just choose GLS, terrible service, company, customer service
Look, the reason GLS is cheap is because it's terrible. If you want your delivery cheap and don't mind your parcel sitting in a warehouse for a week on the outskirts of the city you live in then go for it. I do mind and wish I knew that was going to happen before I cheaped out on delivery.
I booked 28th Dec my parcel, should be collected 29th, no courier no phone, no email. The same 30. I called, emailed and i heard, courier collecting today, nothing. If u want wast your money and your time just choose GLS, terrible service, company, customer service
Look, the reason GLS is cheap is because it's terrible. If you want your delivery cheap and don't mind your parcel sitting in a warehouse for a week on the outskirts of the city you live in then go for it. I do mind and wish I knew that was going to happen before I cheaped out on delivery.
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
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