gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

Filter Reviews

Review Time

Morty C.
Nothing our delivery guy is so…

NOAH our delivery guy is so professional and always so friendly and happy. He is a credit to your company

5
Date of experience: Jan 13, 2023
Benedict Adams
Customer service run by "illiterate bots"

I don't think there's a single employee at GLS that can read and understand the same English language that I'm writing here. I will type their standard reply here...I think they have a "bot" that just issues the same generic response to every complaint...it would actually be funny if it weren't so pathetic! PS: my issue at GLS is ongoing and I don't know who to contact to have it resolved!"Thank you for taking the time to leave a review. Sincere apologies that you had a negative experience with ourselves and we will be sure to take your feedback on board to improve going forward. Kind regards GLS Ireland"So if you've read my complaint here ... was I right about the "bot" response from GLS?GLS Ireland Case # 00140241: ATTENTION: Attempt at avoiding a repeat of poor serviceref:_00D09KEIH._50009ee0b8:refThanks for the reply "bot" but there's no point in dealing with your service@gls-ireland as they appear to be the illiterate staff that cannot read emails properly nor address questions nor follow up as promised....take that on board for your next waste of time board meeting...

1
Date of experience: Jan 11, 2023
Cristhian0442
Customer service run by "illiterate bots"

I don't think there's a single employee at GLS that can read and understand the same English language that I'm writing here. I will type their standard reply here...I think they have a "bot" that just issues the same generic response to every complaint...it would actually be funny if it weren't so pathetic! PS: my issue at GLS is ongoing and I don't know who to contact to have it resolved!"Thank you for taking the time to leave a review. Sincere apologies that you had a negative experience with ourselves and we will be sure to take your feedback on board to improve going forward. Kind regards GLS Ireland"So if you've read my complaint here ... was I right about the "bot" response from GLS?GLS Ireland Case # 00140241: ATTENTION: Attempt at avoiding a repeat of poor serviceref:_00D09KEIH._50009ee0b8:refThanks for the reply "bot" but there's no point in dealing with your service@gls-ireland as they appear to be the illiterate staff that cannot read emails properly nor address questions nor follow up as promised....take that on board for your next waste of time board meeting...

1
Date of experience: Jan 11, 2023
Cleve Adams
Customer service run by "illiterate bots"

I don't think there's a single employee at GLS that can read and understand the same English language that I'm writing here. I will type their standard reply here...I think they have a "bot" that just issues the same generic response to every complaint...it would actually be funny if it weren't so pathetic! PS: my issue at GLS is ongoing and I don't know who to contact to have it resolved!"Thank you for taking the time to leave a review. Sincere apologies that you had a negative experience with ourselves and we will be sure to take your feedback on board to improve going forward. Kind regards GLS Ireland"So if you've read my complaint here ... was I right about the "bot" response from GLS?GLS Ireland Case # 00140241: ATTENTION: Attempt at avoiding a repeat of poor serviceref:_00D09KEIH._50009ee0b8:refThanks for the reply "bot" but there's no point in dealing with your service@gls-ireland as they appear to be the illiterate staff that cannot read emails properly nor address questions nor follow up as promised....take that on board for your next waste of time board meeting...

1
Date of experience: Jan 11, 2023
Nelson Morris
Customer service run by "illiterate bots"

I don't think there's a single employee at GLS that can read and understand the same English language that I'm writing here. I will type their standard reply here...I think they have a "bot" that just issues the same generic response to every complaint...it would actually be funny if it weren't so pathetic! PS: my issue at GLS is ongoing and I don't know who to contact to have it resolved!"Thank you for taking the time to leave a review. Sincere apologies that you had a negative experience with ourselves and we will be sure to take your feedback on board to improve going forward. Kind regards GLS Ireland"So if you've read my complaint here ... was I right about the "bot" response from GLS?GLS Ireland Case # 00140241: ATTENTION: Attempt at avoiding a repeat of poor serviceref:_00D09KEIH._50009ee0b8:refThanks for the reply "bot" but there's no point in dealing with your service@gls-ireland as they appear to be the illiterate staff that cannot read emails properly nor address questions nor follow up as promised....take that on board for your next waste of time board meeting...

1
Date of experience: Jan 11, 2023
Elton Kelly
I won’t do business with anyone who uses GLS

The driver never came to the front of my house, as I checked on my cameras when I got the delivery email… the driver drove into the back lane and threw the parcel over the neighbours wall and landed in their hedge.. was only noticed the next day.. I won’t do business with anyone that uses GLS. I’ve also reported this incident to the business that I bought the goods from.

1
Date of experience: Jan 10, 2023
Elon Ross
I won’t do business with anyone who uses GLS

The driver never came to the front of my house, as I checked on my cameras when I got the delivery email… the driver drove into the back lane and threw the parcel over the neighbours wall and landed in their hedge.. was only noticed the next day.. I won’t do business with anyone that uses GLS. I’ve also reported this incident to the business that I bought the goods from.

1
Date of experience: Jan 10, 2023
Frank Brooks
Life-changing experience

I faced multiple problems including financial blockages, relationship issues and anger issues. I attended her free webinars and was hooked right from the beginning. Her reiki and ho'oponopono healing helped me calm down so much and made me begin to realize the cause behind my issues and the path to solve them. The art sessions brought out my creative and fun loving side. Buying her courses gave me greater returns than I could hope for. I have already manifested some of my desires such as earning more money and healing myself as well as my relationships with everyone. I strongly recommend Nandita Richie as a reliable mind coach.

5
Date of experience: Jan 10, 2023
Lois Butler
I won’t do business with anyone who uses GLS

The driver never came to the front of my house, as I checked on my cameras when I got the delivery email… the driver drove into the back lane and threw the parcel over the neighbours wall and landed in their hedge.. was only noticed the next day.. I won’t do business with anyone that uses GLS. I’ve also reported this incident to the business that I bought the goods from.

1
Date of experience: Jan 10, 2023
Danna Hughes
I won’t do business with anyone who uses GLS

The driver never came to the front of my house, as I checked on my cameras when I got the delivery email… the driver drove into the back lane and threw the parcel over the neighbours wall and landed in their hedge.. was only noticed the next day.. I won’t do business with anyone that uses GLS. I’ve also reported this incident to the business that I bought the goods from.

1
Date of experience: Jan 10, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More