gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

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Noah_Da_5naf_Fan25
Reliable service that delivers on time

This service is reliable and consistently delivers on time, unlike other courier companies that tend to hold packages for days.

5
Date of experience: Jan 13, 2026
Anna
Complete dread

1
Date of experience: Jan 13, 2026
Ronnie S.
Unable to reach anyone regarding a…

Unable to reach anyone about a parcel that has been missing for six weeks. No response after multiple attempts to contact customer support.

1
Date of experience: Jan 13, 2026
Ciarsz
Driver actually threw the parcel at the door

This morning a GLS Limerick driver delivered /threw a package on the ground and left it in front of the house and walked away (see attached )There was no one at home ,ALL ON CCTV What an absolute disgrace his whole attitude just throwing the parcel at the door and walking away and couldn't give a toss

1
Date of experience: Jan 13, 2026
kryptic
Have yet to receive my package

Have yet to receive my package, spent 825 euro on an item from a website and to my shock it was GLS taking care of it, it has been in Carvin, France for several days now and hasn't moved once, the website shows "The parcel is on its way to the final parcel center. For more information, please see the detailed shipment tracking below." and it's been saying that since day 1, I've emailed them twice regarding it and have yet to hear a response back, amazes me that these people are still in business.

1
Date of experience: Jan 13, 2026
Customer
Not able to speak to anyone about a…

Not able to speak to anyone about a parcel that has been missing for 6 weeks. No reply after trying multiple times to get in touch with customer support.

1
Date of experience: Jan 13, 2026
Do not waste your time with GLS

Do not waste your time with GLS, easily the worst courier experience I’ve had in Europe. I ordered an item from the Netherlands and GLS advertised an estimated delivery time of 2–3 days. DHL/UPS were quoting 3–5 days for a similar price, and I made the mistake of choosing GLS.People I’ve spoken to who ship regularly (and use DHL/UPS as well) told me to avoid GLS completely, and now I understand why. I was told that their tracking is outdated and provides no real proof of delivery or accurate delivery details (no GPS, no clear confirmation). On top of that, customer support is effectively non-existent: they don’t respond to requests, and they ignore phone calls and emails. Completely unacceptable.Avoid GLS as plague add couple euros to your delivery cost and be confident in service you paying for.

1
Date of experience: Jan 13, 2026
Cheftryade
Exceptional mentorship and supportive community

The service consistently provides immense value beyond mere motivation. The quality of the training, mentorship sessions, and group discussions is truly commendable. Each session is practical, well-structured, and emphasizes real-world application rather than just theory. The caliber of individuals in the community and the thoughtful facilitation of the environment are particularly impressive. Conversations are substantial, feedback is constructive, and the atmosphere encourages growth with accountability. You leave sessions with clarity, not just inspiration. It feels like a genuine ecosystem for those dedicated to personal development and long-term success, free from unnecessary distractions or hype. I'm glad I joined and would wholeheartedly recommend it to anyone seeking meaningful mentorship and organized learning.

5
Date of experience: Jan 12, 2026
Miss M Kelly
Good delivery

Called me and told them where to leave it.Cant fault on this delivery Thank you

5
Date of experience: Jan 12, 2026
Laura Eklund Nhaga
My parcel required a signature

My parcel required a signature. The driver just gave it to the shop downstairs and didn't even ring my doorbell. I had to call customer service to even find out where my parcel was. At one point customer service bot tried to tell me that my tracking number (which I entered correctly) was an Evri parcel. When I finally reached a person she was rude and tried to argue with me about my address. An aboslute shitshow. Will not be trusting anything confidential with DHL ever again.

1
Date of experience: Jan 12, 2026

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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