gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

Filter Reviews

Review Time

Ross oliver
A peculiar delivery experience

I'd ordered some limited edition trainers online and got an email from DHL confirming they had my parcel and would deliver it on 14/01 and that it needed a signature which was all perfectly fine. It also had a link where it offered the option to remove the need for a signature and/or amend the delivery date.I was working out of town on the 14th so I opted to defer the date of delivery until the 16th, as I knew I would be around to receive the delivery. After doing so I received an email confirming this change.What then happened was I was out today 13/01 with my dog and returned home to see my package left on the doorstep.All in all my package was fine, heck it was even delivered early which is hardly an inconvenience. What was off about it all is it wasn't delivered on the original estimate date, nor the date I requested and had confirmed. Lastly no signature was requested as originally mentioned.

3
Date of experience: Jan 13, 2026
Tim O'Hara
Excellent communication from DHL

Excellent communication from DHL, and driver delivered per instructions regarding safe place.

5
Date of experience: Jan 13, 2026
Nathan
Safely delivered and on time

5
Date of experience: Jan 13, 2026
Mike
Great service

Great service, was kept well informed throughout process including van location via map

5
Date of experience: Jan 13, 2026
Mr Peter Connolly
Very prompt delivery.

Very prompt delivery.

5
Date of experience: Jan 13, 2026
Dr Melvyn Smith
Excellent communication

5
Date of experience: Jan 13, 2026
Sylvia K
Good service

Company gave advance notice of my delivery, knocked on the door loudly so I knew my parcel had arrived, and the driver was cheerful and polite.

5
Date of experience: Jan 13, 2026
Catherine howard
Disappointed

Despite being in no one rang the bell left it out in the rain im 70 years old it was very heavy and my next door neighbour rang my door bell, to let me know it was out. Hes 76 and between us we carried it in just about. This is not the first time DHL have not rang my bell or knocked on the door for a parcel. I have come to expect it of evri but not your company. Very disappointed in your service

1
Date of experience: Jan 13, 2026
customer
Good communication on parcel…

Good communication on parcel tracking, delivered earlier than expected which was good and were kept up to date. Instructions followed exactly regarding safe place delivery. Good experience compared to other delivery companies

5
Date of experience: Jan 13, 2026
Derek Air
First class service

First class service. The package arrived earlier than expected and the courier was polite.

5
Date of experience: Jan 13, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More