Review Time
I'd ordered some limited edition trainers online and got an email from DHL confirming they had my parcel and would deliver it on 14/01 and that it needed a signature which was all perfectly fine. It also had a link where it offered the option to remove the need for a signature and/or amend the delivery date.I was working out of town on the 14th so I opted to defer the date of delivery until the 16th, as I knew I would be around to receive the delivery. After doing so I received an email confirming this change.What then happened was I was out today 13/01 with my dog and returned home to see my package left on the doorstep.All in all my package was fine, heck it was even delivered early which is hardly an inconvenience. What was off about it all is it wasn't delivered on the original estimate date, nor the date I requested and had confirmed. Lastly no signature was requested as originally mentioned.
Despite being in no one rang the bell left it out in the rain im 70 years old it was very heavy and my next door neighbour rang my door bell, to let me know it was out. Hes 76 and between us we carried it in just about. This is not the first time DHL have not rang my bell or knocked on the door for a parcel. I have come to expect it of evri but not your company. Very disappointed in your service
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
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