nhsportal.net

2
2 Based on 11 reviews

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Average Rating

2

/
5

11 Reviews

5 Star
0%
4 Star
18%
3 Star
9%
2 Star
27%
1 Star
45%

All Reviews

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Review Time

Wilmon
Received a questionable SMS asking for personal info

I got a text message prompting me to click a link to an unverified site, asking for my date of birth to access a letter about my appointment. Surprisingly, there was indeed a letter for me, despite the fact that the hospital already has a secure site but doesn't use it for this sensitive information.

1
Date of experience: Dec 22, 2025
Desmond Harris
Looks like a phishing attempt

I received a text message directing me to a site that isn't clearly affiliated with the relevant health service, asking for my date of birth to access an appointment letter. To my surprise, there was indeed a letter for me, even though the hospital already has a secure site but doesn't use it for such confidential information.

1
Date of experience: Dec 22, 2025
Hugh
Seems legit but raises concerns

As mentioned before, it is legitimate but appears quite suspicious. My dad received a text, and we were both uncertain. It was only after researching that we decided to follow the link and provide the requested personal information.

2
Date of experience: Nov 22, 2025
Branden S.
Clear signs of a scam, lacks security

I received a text message with a link to a questionable domain. I suspected it was a scam due to the lack of SSL and the unusual domain extension. Additionally, it was sent via SMS rather than email, which raised further red flags. As someone who works in healthcare, this seems highly insecure and likely a scam. Avoid it and report it.

1
Date of experience: Oct 15, 2025
Alison
Looks questionable but appears authentic

I just completed a brief questionnaire to confirm if my upcoming appointment is still necessary (all patients waiting over 12 weeks are being asked). I was initially worried the texts could be a scam and looked for clues. After using a secure laptop with updated antivirus software, I found no warnings and filled out a simple form. It seems to be legitimate.

4
Date of experience: May 16, 2025
It's a genuine service, despite appearances

As previously mentioned, this is indeed legitimate (for me, it was a digital letter service). However, the texts and the site appear very much like a scam. It would be better to use a more recognizable government domain instead of a .net address, so that less informed individuals can trust it and avoid being misled.

3
Date of experience: Apr 09, 2025
Allen Howard
Looks like a scam

This text message has all the characteristics of a scam. Is it legitimate? I'm still unsure; some say yes, but it looks so much like a scam that it could easily mislead people. I don't even have a delayed appointment. Log in to find out? No thanks... 👎

1
Date of experience: Mar 17, 2025
Not a scam, but looks suspicious

This is not a scam, even though it appears to be one. I received a text message asking me to click on a questionable link. This site is genuine and was used to inform me about an upcoming appointment. **Note to the health service: this site appears dubious for two main reasons: 1. It uses insecure http instead of secure https. 2. It has a .net domain instead of a .nhs.uk or .gov address.**

2
Date of experience: Feb 24, 2025
Philippa Butler
A positive experience overall

My experience was positive. I was treated well and received good service. I especially appreciate the support I received from a representative who was very helpful and kind.

2
Date of experience: Mar 23, 2023
Noel
Not effective for appointments

I entered the information from the text to access my appointment but was given several options, none of which led to the correct site. I tried multiple times for different appointments with a success rate of only about 20%. It was not consistent.

1
Date of experience: Sep 04, 2022

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