gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

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Review Time

Puerca10
David is good at his job

David is good at his job, well mannered, respectful and helpful all the time.

5
Date of experience: May 24, 2022
lol972
John my driver was very polite and was…

John my driver was very polite and was about to ring me as I came to the door. All buzzers were broken. Good Job John

5
Date of experience: May 24, 2022
Lorena S.
David is good at his job

David is good at his job, well mannered, respectful and helpful all the time.

5
Date of experience: May 24, 2022
Merilyn Barnes
John my driver was very polite and was…

John my driver was very polite and was about to ring me as I came to the door. All buzzers were broken. Good Job John

5
Date of experience: May 24, 2022
Madelyn Baker
David is good at his job

David is good at his job, well mannered, respectful and helpful all the time.

5
Date of experience: May 24, 2022
Angie
Generally all parcels get delivered…

Generally all parcels get delivered without a hitch, but occasionally there are problems. We are restricted time-wise for delivery to our customers (and we have an agreement with GLS to accommodate this), but this isn't always adhered to by the delivery drivers, so they are turning up too late in the day.Also, it can take a little while for Customer Services to investigate issues and get back to us - however generally speaking most issues get resolved.

4
Date of experience: May 19, 2022
Generally all parcels get delivered…

Generally all parcels get delivered without a hitch, but occasionally there are problems. We are restricted time-wise for delivery to our customers (and we have an agreement with GLS to accommodate this), but this isn't always adhered to by the delivery drivers, so they are turning up too late in the day.Also, it can take a little while for Customer Services to investigate issues and get back to us - however generally speaking most issues get resolved.

4
Date of experience: May 19, 2022
Paris
Generally all parcels get delivered…

Generally all parcels get delivered without a hitch, but occasionally there are problems. We are restricted time-wise for delivery to our customers (and we have an agreement with GLS to accommodate this), but this isn't always adhered to by the delivery drivers, so they are turning up too late in the day.Also, it can take a little while for Customer Services to investigate issues and get back to us - however generally speaking most issues get resolved.

4
Date of experience: May 19, 2022
Jedediah Smith
pick any other courier..

marked my parcel as delivered before (!!) the actual time it was and yet it wasn’t even delivered to me! checked my reception and my neighbors nobody has the parcel, couriers never even rang to see if i was home then i rang your parcel helpline next day got no help all i was told is that the courier will be contacting me within three days when i actually move away tomorrow! big joke customer service very poor should’ve checked reviews before ordering or else i would’ve saved myself a lot of money on lost packages

1
Date of experience: May 18, 2022
Elizabeth
pick any other courier..

marked my parcel as delivered before (!!) the actual time it was and yet it wasn’t even delivered to me! checked my reception and my neighbors nobody has the parcel, couriers never even rang to see if i was home then i rang your parcel helpline next day got no help all i was told is that the courier will be contacting me within three days when i actually move away tomorrow! big joke customer service very poor should’ve checked reviews before ordering or else i would’ve saved myself a lot of money on lost packages

1
Date of experience: May 18, 2022

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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