gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

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Review Time

Alex Morris
Its not very good value for money

Its not very good value for money. If in the year i spend the maximum £1k on mechanical work, i will only save £250.

2
Date of experience: May 01, 2022
JeremyGamePlays87
Excellent service

Excellent service for my last three deliveries in New Ross, always on time and very helpful and polite.

5
Date of experience: May 01, 2022
Gwendoline
Its not very good value for money

Its not very good value for money. If in the year i spend the maximum £1k on mechanical work, i will only save £250.

2
Date of experience: May 01, 2022
Pearl Kelly
Jacob was very helpful

Jacob was very helpful, polite, on time and patient with me. He simplified the process and is very knowledgeable and professional. Thank you very much for your level of service, its rare and refreshing.

5
Date of experience: Apr 29, 2022
BlackD3athHD18
Helpful staff & efficient service

Excellent service, made a return using this company. Return was completed efficiently. Helpful and friendly staff that answered my query. Would recommend this company.

5
Date of experience: Apr 22, 2022
EmmaPieterse_
Helpful staff & efficient service

Excellent service, made a return using this company. Return was completed efficiently. Helpful and friendly staff that answered my query. Would recommend this company.

5
Date of experience: Apr 22, 2022
Bryony Taylor
Helpful staff & efficient service

Excellent service, made a return using this company. Return was completed efficiently. Helpful and friendly staff that answered my query. Would recommend this company.

5
Date of experience: Apr 22, 2022
Mina Patterson
Will be actively avoiding online shops using GLS

Will not be shopping with any online store that only offers GLS. On second attempt driver gave 6 hour delivery window. Somehow between three housemates who all work from home the delivery was still missed (which isn't the drivers fault obviously) because maybe someone went to the toilet at an inopportune time or something else mundane. GLS now expect me to make my way to a very inconveniently located depot and are offering no other options. Not even delivery to a "parcelshop" drop off point. At least with An Post the depos are reasonably located and parcel motel used to be willing to drop off to a nearby parcel motel if they missed you. Customer service was also very condescending.

1
Date of experience: Apr 21, 2022
Celia Howard
Will be actively avoiding online shops using GLS

Will not be shopping with any online store that only offers GLS. On second attempt driver gave 6 hour delivery window. Somehow between three housemates who all work from home the delivery was still missed (which isn't the drivers fault obviously) because maybe someone went to the toilet at an inopportune time or something else mundane. GLS now expect me to make my way to a very inconveniently located depot and are offering no other options. Not even delivery to a "parcelshop" drop off point. At least with An Post the depos are reasonably located and parcel motel used to be willing to drop off to a nearby parcel motel if they missed you. Customer service was also very condescending.

1
Date of experience: Apr 21, 2022
Hilda Coleman
Will be actively avoiding online shops using GLS

Will not be shopping with any online store that only offers GLS. On second attempt driver gave 6 hour delivery window. Somehow between three housemates who all work from home the delivery was still missed (which isn't the drivers fault obviously) because maybe someone went to the toilet at an inopportune time or something else mundane. GLS now expect me to make my way to a very inconveniently located depot and are offering no other options. Not even delivery to a "parcelshop" drop off point. At least with An Post the depos are reasonably located and parcel motel used to be willing to drop off to a nearby parcel motel if they missed you. Customer service was also very condescending.

1
Date of experience: Apr 21, 2022

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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