Review Time
5 days after getting the new car I get an engine warning light so I contacted the warranty company. I was told I could book in to a local approved service center but was advised on the limit on the labour rate of £47.50 per hour. I had a diagnostic done and this revealed a couple of minor faults. The garage only took a few minutes and didn't charge. They recorded the errors and reset them to see if they reoccured. No errors for about a week then it can e back. I again contacted the warranty company and explained and advised them that I would have the diagnostic done again.The company said I was converted for the diagnostic up to 1hr labour, but told me the garage must call them before completing any work. Again the garage didn't charge for the plug in diagnostic but this showed the same faults and the car was booked in for a physical inspection. This found a disconnected lead to the crankcase and was quickly fixed, the total labour only 30 minutes. We tried to call the warranty company to see what was covered but the waiting time was 30 minutes. The garage would clearly not wait this amount of time so I paid the bill and contacted the warranty company who said there was no claim as there were no broken parts. This is fair enough but purchasers should be aware that the warranty only covers parts and doesn't guarantee the vehicle is in a roadworthy condition at purchase.The system were repairing garages med to call and wait 30 minutes is clearly hopeless.When I asked if the warranty company was regulated, I then found out it wasn't.Bad information from customer services and impractical claims procedures. Look elsewhere.
If I could give no stars, I would.I had the top AA warranty you could get. Simply not worth the paper it's written on.The turbo blew up....covered on my warranty. But then The AA claimed that the failure was the fault of myself. No lights on the dash, completely clean oil and full service history. But absolutely no way would the AA have anything to do with it.Independent warranty company's have a reputation of doing this, and that's why I made sure I got the best warranty that money could buy.Had to pay the lot myself.So £950 later....AA, you can stick your warranty where the sun don't shine. You're an absolute disgrace.Don't touch independent warranties, no matter how good they seem, they are an absolute joke.And seven weeks later, I still don't have my car...
After making a claim that had been approved and submitting the relevant information and invoice on the 14th of May via email and a hard copy posted as well I have heard nothing🤔! Hence the 1 starHopefully you will be able to rectify this🤞This has been sorted my main gripe was the length of time to get a reply back from submitting the original claim. 👍I have since received a remittance of a bacs transfer to settle claim but as yet I have not received it in my account, I'll wait for a couple of more days. 🤞Finally received Bacs transfer for my claim, the advisors I spoke to sorted the issues out and resolved my faith Happy with the outcome.
Rick has been an absolute pleasure to work with and a true professional and made my on boarding process with Bolt very easy. He is always available to answer any questions I have and I feel fortunate that he is my company representative!
Dear Leadership Team, I am honored and Absolutely Filled With Pure Joy Today! Today Michael Saved My families Life. Today was The Make it Or Break Day For Myself and This business Venture I jumped into. Honestly, All my personal Funds have been exhausted and depleted. I Want You To know That You Have An Absolutely Amazing Human There In Michael. His Hard Work ~ Consistent Commuincation ~ And Belief In Me ~ Gave Myself And My Family New Life Today. You Truly Have Angel of A Human Among You Down There In Austin. With All Of My Heart, My Family Is Truly Grateful For The Greatness Of Michael.” He Deserves The Best, Because He is The Best. Thank you so much, Michael.”
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
