Review Time
Your customer service is quick and efficient, explaining in an easy manner what is required Your engineer turned up at the specified time and proceeded to install the equipment in a timely manner He went on to explain how to use said equipment and helped to fully set up other items
Excellent service!The engineer arrived when he said he would and installed the service promptly and efficiently. He (Josh) was very friendly and knowledgeable and put the equipment exactly where I wanted it. He checked everything was working and even offered to get rid of our old copper connection.Now we have very high speed internet at last as our existing 5Mbps was getting really unusable.
Decent customer service at the start until we had to deal with potentially moving house.Back and forth emails with customer support with no solution just patronising emails where they speak to you like a child.Our hands on experience with the “managing director” was appalling, very rude individual with no care for his customers at all.They would rather see you financially struggle than give an adequate solution.We have had no end of problems with the OFNL service they provide. We could not play any online PlayStation games instead I used my mobile hotspot which gave better speeds anyway.Absolutely could not be convinced to sign on with go internet again
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Go Internet is a reliable UK based company with a friendly team of knowledgeable and helpful people who are passionate about making communications work efficiently – wherever you are.
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