gointernet.co.uk

4.6
4.6 Based on 200 reviews

Go Internet is a reliable UK based company with a friendly team of knowledgeable and helpful people who are passionate about making communications work efficiently – wherever you are....

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Average Rating

4.6

/
5

200 Reviews

5 Star
81%
4 Star
8%
3 Star
4%
2 Star
1%
1 Star
6%

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Review Time

Jonas Parker
Great service staff very helpful and…

Great service staff very helpful and patient. Smi ternet seems to be fine so far

5
Date of experience: Nov 27, 2023
Bill J.
Your customer excellence service is quick and…

Your customer service is quick and efficient, explaining in an easy manner what is required Your engineer turned up at the specified time and proceeded to install the equipment in a timely manner He went on to explain how to use said equipment and helped to fully set up other items

5
Date of experience: Nov 17, 2023
Isabel Powell
Excellent service!

Excellent service!The engineer arrived when he said he would and installed the service promptly and efficiently. He (Josh) was very friendly and knowledgeable and put the equipment exactly where I wanted it. He checked everything was working and even offered to get rid of our old copper connection.Now we have very high speed internet at last as our existing 5Mbps was getting really unusable.

5
Date of experience: Nov 10, 2023
Eleanor Wilson
Internet seems to be working well…

Internet seems to be working well however we cannot get a television working yet.

4
Date of experience: Nov 09, 2023
Darktristor
Rude advisors and even ruder management

Decent customer service at the start until we had to deal with potentially moving house.Back and forth emails with customer support with no solution just patronising emails where they speak to you like a child.Our hands on experience with the “managing director” was appalling, very rude individual with no care for his customers at all.They would rather see you financially struggle than give an adequate solution.We have had no end of problems with the OFNL service they provide. We could not play any online PlayStation games instead I used my mobile hotspot which gave better speeds anyway.Absolutely could not be convinced to sign on with go internet again

1
Date of experience: Nov 01, 2023
Cherry Harris
The engineer did a great job

The engineer did a great job in the pouring rain, installing the dish. The result is internet speed of 38 versus less than 2 that we had previously through Openreach telephone line!

5
Date of experience: Oct 30, 2023
Ford Long
Great Service

Exactly as I wanted as a customer

5
Date of experience: Oct 17, 2023
patasson11738
customers servies was great and …very helpful

customers servies was great and very helpful

5
Date of experience: Oct 17, 2023
Good customer service I will definitely recommend

Good customer service

5
Date of experience: Oct 02, 2023
IStoleYourBunny
Amazing service

Amazing service. Ordered a few days before, set the date and they turned up first thing, quickly fitted it with no fuss or mess and I have 40mb internet in the chalet and can ‘work from home from home’ now! Would definitely recommend

5
Date of experience: Sep 29, 2023

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