Review Time
DO NOT BUY! The system used to work just fine, but since the updates in Dec 2025, it is simply unusable. They think they improved it, but in fact, they have made it so not user-friendly and so complicated that I will not recommend it to anyone and will not renew my subscription again. I have wasted HOURS with this new, extremely defective system! And their customer service takes days to get back to you.
The renewal process for Nitro Pro is incredibly frustrating and far from user-friendly. Despite being a returning customer, the transition was anything but seamless. If you aren't someone who is highly comfortable navigating complex software settings and billing hurdles, I would strongly suggest looking elsewhere. It feels like you need to be an IT specialist just to keep your subscription active without a headache.I would not recommend this product to anyone who isn't technically fluent.
DO NOT BUY! The system used to work just fine, but since the updates in Dec 2025, it is simply unusable. They think they improved it, but in fact, they have made it so not user-friendly and so complicated that I will not recommend it to anyone and will not renew my subscription again. I have wasted HOURS with this new, extremely defective system! And their customer service takes days to get back to you.
Basically Nitro Pro works fine - there are however almost monthly incidents where I'm unable to access the functionality. It happens suddenly and the reasons seems to be lack of access to Nitro's server. It is very annoying to have to issue a support case and then wait for then to get back to me as they say "we will get back to yo within one business day!". Why don't they have a chat function to resolve the issues immediately. The tool definitely is not inexpensive - and there should be funds to ensure that users can have issues immediately resolved.
Worst customer service of any company I hae ever done business with. Impossible to contact a live person or even live chat. Changes made and unauthorized charges and cannot find my authorization/serial number. Their contact/support is a maze of bots and FAQ's. Even ChatGPT queries were fruitless. They have too much competition these days to have such miserable service.
They removed the old perpetual license model and if you have (like me) old licenses, if you want to upgrade them you need to enroll in an expensive subscription.And if you want the latest perpetual license, you need to pay more than €300, because they won't offer discount for previous license owners.This is a break of trust.Don't buy!
I purchased Nitro Pro 12 some years ago. It is mine forever, or at least until operating systems change to make an upgrade essential. Now I am informed my "trial" period is over and I must pay for an upgrade to version 14. Version 12 no longer allows me to create new PDFs. This is software I paid for and expect it to continue working. There is no way to contact Nitro Pro to complain about this and using the community support has gotten me nowhere. My serial number for version 12 has disappeared from the "About" button so I cannot raise a complaint directly.
Claim your business profile now and gain access to all features and respond to customer reviews.
chatway.app
tadibrothers.com
acceleratorkeys.com
uppl.ai
nationwidecomputersupport.com
ultimatescalper.com
mthnetworks.com
alkai.ai
licensesok.com
reverselookup.com
