Review Time
AWFUL Sent to the wrong address and when I IMMEDIATELY notified them of it they said they would update and not to worry. Then it shipped to the wrong address and I emailed them and I was told I’d get a replacement. When I reached out about the replacement confirmation email they told me I wasn’t entitled to anything it had shipped and that was it. They are liars and horrible humans.
I wish i could give them no stars. I have never written a review before but the lack of response, the order not coming and the refund still not being issued I cannot believe they are in business. The picture I sent them of my daughter’s cat was adorable. What they printed on the socks looks like a cartoon. Horrible horrible customer service. Still fighting for the refund of $21 I paid for express ahippping and they came 2 weeks later. (well after christmas)
This company has stolen money out of my account as well as plenty others that have ordered from this company. They are placing additional monthly charges on my debit card after I paid for my order in full. They claim I subscribed to a subscription service on accident. Kinda unusual that a subscription service would begin charging my account almost three weeks after my purchase. Right? At no point during check out is there an option to sign up for a subscription service. I also have never received a confirmation/receipt for the alleged service I signed up for. They are refusing to send me my money back. I’ve had to contact my bank and report them for fraud.
The blanket was a cheap fabric! Advertised as "Premium Fleece". What a joke! And the socks are like a cheap compression hose type material. Actually, I can't even describe what the material is! Ordered these items as Christmas 2023 gifts and would have been embarrassed to give them! Emailed the company MULTIPLE TIMES requesting a return and refund. Bottomline- They DO NOT refund. STAY AWAY FROM THIS COMPANY. TOTAL AND COMPLETE DISASTEROUS EXPERIENCE! They should be ashamed to pawn this stuff off on people.
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